Welcome customers at Loblaw Companies Limited in Vancouver while delivering exceptional service and supporting a safe, comfortable store environment.

This Customer Experience Ambassador reports to the Asset Protection team at 3185 Grandview Highway. You will greet customers, answer inquiries, guide store traffic, and collaborate with colleagues. The position emphasizes customer connections, safety awareness, accurate reporting, and calm responses during urgent situations.

Key Responsibilities:

- Provide exceptional service as a welcoming first contact
- Assist inquiries and guide customers through entrances and exits
- Identify and address spills, wet floors, and safety hazards
- Respond calmly to urgent situations and escalate when needed
- Complete accurate daily, weekly, and monthly reports

Requirements:

- Previous retail or customer-facing experience is preferred
- Ability to collaborate and build positive relationships
- Exceptional customer service and rapport-building skills
- Skilled, friendly, and approachable demeanour
- Ability to stand or walk for extended periods

Bring customer service, safety awareness, and composure to Loblaw’s Asset Protection team in Vancouver.

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📌 Customer Experience Ambassador Vancouver
🏢 Loblaw
📍 Vancouver