Support retail customers with skilled communication and practical solutions as a Customer Service Associate at The Brick.

This position reports to Operations Management.

The Brick is expanding its service team and seeking an associate who can handle inquiries, follow up on customer needs, and strengthen loyalty.

Daily work includes reviewing order reports and completing other assigned duties.

Candidates should demonstrate team orientation, multitasking ability, organization, and proficiency with computers and Microsoft Office programs.

Flexibility for evenings, weekends, and all required shifts is expected.

Key Responsibilities: Provide courteous and professional responses to customer inquiries
Identify customer needs through consistent follow-up




Deliver exceptional support that promotes customer loyalty
Review daily order reports and complete follow-up
Perform other duties as assigned
Requirements: High school diploma or equivalent qualification
Strong written and verbal communication skills
Proven multitasking and organizational ability
Proficiency with computers and Microsoft Office
Flexibility for evenings, weekends, and all shifts
Use your communication, organization, and Microsoft Office skills to provide dependable retail customer support at The Brick.

📌 Retail Customer Support Associate The Brick (Canada)
🏢 Nameless
📍 Canada