Serve Mercedes-Benz Richmond customers through automotive service advising, repair communication, and appointment scheduling in a customer-focused dealership.

Dilawri seeks a Service Advisor passionate about the automotive industry and ready to support a growing team.

You will welcome customers, identify repair needs, explain recommendations, and coordinate service progress.

The work requires clear communication, organization, and customer service.

Key Responsibilities: Welcome customers and gather vehicle repair information
Schedule service appointments and answer incoming inquiries
Complete vehicle inspections and internal repair orders
Monitor repair orders, job status, and customer updates
Explain service recommendations, warranty details, and loaner policies
Requirements: Minimum two years of automotive Service Advisor experience
Clear written and oral communication skills
Ability to interpret customer vehicle concerns accurately
Robust organization and task prioritization abilities
Computer literacy; CDK or Dealer-FX experience is an asset
Apply your automotive service knowledge, communication skills, and organization at Mercedes-Benz Richmond within the Dilawri group.

📌 Mercedes-Benz Service Advisor (Canada)
🏢 Nameless
📍 Canada