Administer Microsoft 365 services: Exchange Online, Teams, Share

Point Online, One

Drive, Entra ID, Intune, and Defender
Manage users, groups, licensing, and lifecycle (joiner, mover, leaver), automating repeatable work with Power

Shell and Microsoft Graph
Configure and maintain identity and access: Conditional Access, MFA, SSPR, role-based access, privileged identity management, and hybrid identity with Entra Connect
Manage devices with Intune and Autopilot: enrolment, compliance policies, app deployment, and patching for Windows, macOS, iOS, and Android
Secure the tenant: Defender for Office 365, Defender for Endpoint, anti-phishing and anti-spam policy, secure score improvements, and baseline hardening
Configure Microsoft Purview: data loss prevention, sensitivity labels, retention, eDiscovery, and audit, in line with PIPEDA, provincial privacy laws, and Quebec’s Law 25
Support Canadian data residency requirements, including tenant and Multi-Geo configuration where applicable
Plan and run migrations: on-premises Exchange or file shares to Microsoft 365, tenant-to-tenant moves, and Teams and Share

Point restructuring
Lead governance for Teams and Share

Point: creation policies, lifecycle, naming, external sharing, and guest access
Plan and support Microsoft 365 Copilot adoption: readiness checks, data access hygiene, licensing, and user enablement
Monitor service health, message trace, and usage analytics, and troubleshoot incidents to root cause
Manage mail flow, SPF, DKIM, DMARC, and connectors
Support audits and compliance (SOC 2, ISO 27001, and sector requirements)



with clear evidence
Write documentation, runbooks, and training so knowledge is shared
Partner with the security, network, and service desk teams on projects and escalations
Level - Typical experience - What you’ll own
M365 Administrator I - 0-2 years: User and licence administration, Teams and mailbox tasks, basic Intune and Entra work, and documentation, learning with a dedicated mentor and a paid certification plan
M365 Administrator II - 2-5 years: Owning workloads such as Exchange, Intune, or identity, writing automation, leading projects and migrations, handling escalations, mentoring newer admins
Senior M365 Administrator - 5+ years: Architecting tenant design and governance, leading security and compliance configuration, running major migrations and Copilot rollouts, setting standards, mentoring across the team
Promotion criteria are written down at every level, with regular career conversations.

Many of our admins have moved into cloud engineering, security engineering, solution architecture, and IT leadership.

What you bring Must have :- Working knowledge of Microsoft 365 administration, or strong lab, co-op, or help desk experience with Exchange Online, Teams, or Entra ID




Understanding of core concepts: identity, authentication, DNS, email flow, and basic networking
Comfort with Power

Shell, or a solid willingness to learn it
A methodical troubleshooting approach and care when making changes in a live tenant
Clear communication with both technical teams and non-technical users
Diploma or degree in IT, Computer Science, or a related field (including Canadian college IT programs), or equivalent experience.

We value hands-on skill over pedigree.

Legal authorization to work in Canada (citizens, permanent residents, and valid work permit holders)
Nice to have (not required) :- Certifications: MS-102 (Microsoft 365 Administrator), SC-300, SC-400, MD-102, AZ-104, or SC-900 and MS-900 as starting points (we’ll pay for them)
Experience with Intune, Autopilot, and Conditional Access design
Experience with Purview, DLP, and compliance configuration
Scripting with Power

Shell, Microsoft Graph, or Power Automate
Experience with tenant migrations (Bit

Titan, Quest, Share

Gate, or native tools)
Familiarity with Defender, Sentinel, or other Microsoft security tooling
Knowledge of Canadian privacy law, data residency, and sector compliance
Industry background in [healthcare, education, banking, public sector, skilled services, nonprofit, etc.]
Fluency in French, an asset for Quebec roles and bilingual teams [if applicable]
Government reliability status or security clearance, or willingness to obtain one [if applicable]

📌 Microsoft 365 Administrator (Canada)
🏢 Important Company of the Sector
📍 Canada