Agency: Omd Job Function: Media
Job Subfunction: Media Planning and Buying
Position Summary We are looking for a hands‑on, support‑focused supervisor who enables the team by running day‑to‑day media planning, delivery and operational workflows.

This role maintains direct people management of a small team but is primarily responsible for execution, quality assurance, and operational support.

Key responsibilities Strategy delivery, operational delivery & execution Develop strategies and annual plans into actionable, channel‑agnostic planning and activation roadmaps with the team.

Develop tactical media mixes; ensure alignment with direct report.

Manage daily workflows, tasking, and priorities to ensure campaign planning and activation are delivered on time and to quality standards.

Translate account plans and direction into actionable schedules and task lists for the team.

Step into hands‑on campaign execution (planning, trafficking, QA, optimization) to resolve issues or deliver priority activations.

Day-to-day account management (detailed) Act as the primary day‑to‑day contact for clients on assigned accounts Manage meeting cadence: prepare agendas, run weekly operational check‑ins, capture decisions and action items, and distribute timely minutes.

Own status reporting Intake and manage briefs/change requests: validate requirements, coordinate resourcing, set timelines and ensure accurate routing for approvals.

Maintain a risk & issues log for each account; drive remediation plans and elevate unresolved/high‑impact issues to direct report Oversee creative/asset handoffs and trafficking timelines; confirm creatives are delivered to spec and on schedule.

Coordinate approvals and sign‑offs with clients and internal teams to protect timelines and deliverable scope.

Track and manage delivery SLAs,



turnarounds and escalation paths; proactively recommend contingency options when timelines slip.

Support client onboarding and new campaign launches Ensure all account documentation is current and accessible.

Assist with client invoicing checkpoints, budget reconciliations and billing queries; flag financial variances.

Quality assurance & process execution Maintain and apply QA checklists, briefing standards and delivery governance to reduce errors and rework.

Identify operational friction and propose practical fixes; implement approved process updates to improve consistency and throughput.

Stakeholder coordination & client support Serve as the primary day‑to‑day operational contact for internal partners to keep execution moving.

Prepare routine status updates, operational dashboards and campaign health reports Support client calls and presentations with operational briefings and material; elevate strategic or high‑risk issues.

Scope & typical scale Accounts: 1–3 small‑to‑mid accounts or an operational role on larger accounts.

Budget oversight: varying campaign budgets (operational monitoring and pacing).

Key competencies & skills Robust operational media expertise across digital, social, programmatic and traditional channels.

Solid project management: prioritization, timelines, task tracking and resource coordination.

Effective communicator with experience coordinating across internal teams and vendors.





Strong presentation skills Critical thinking Demonstrated ability to manage and develop junior talent in day‑to‑day settings.

Detail‑oriented and pragmatic problem solver with a bias for getting things done.

Experience & qualifications 4–6 years in media, integrated agencies or related delivery roles with hands‑on campaign execution and some people management.

Degree in marketing, communications, business or related field preferred.

Success metrics (examples) On‑time, on‑budget delivery and QA pass rates.

Campaign KPI delivery (CPA/ROAS, reach/frequency, brand metrics as applicable).

Team operational health: utilization, turnaround times and retention of direct reports.

Timeliness and clarity of status reporting and escalation to the Account Director.

Accuracy of budget pacing and reduction of delivery errors or vendor disputes.
$65,000 - $75,000
To the extent permissive by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by their agency or manager.

Omnicom is committed to hiring and developing exceptional talent.

We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do.

We strongly believe that celebrating what makes us different makes us better together.

Join us—we look forward to getting to know you.

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📌 Supervisor, Strategy (Contract) (Canada)
🏢 Important Group
📍 Canada