28 Oct
|
Nameless
|
Canada
Remote in Canada, administer Service
Now with functional support, Java
Script development, and platform enhancements across scheduled 24/7 coverage.
As a Service
Now Platform Administrator at Ateko, you will support, maintain, and evolve the platform for major brands.
You will manage incidents, investigate user issues, and deliver improvements.
Collaboration spans development, architecture, business analysis, quality assurance, change management, delivery teams, stakeholders, and clients.
Key Responsibilities: Own Service
Now incidents while meeting established SLAs
Provide functional and technical support during scheduled rotations
Analyze, troubleshoot, and follow up on reported issues
Implement features and platform improvements from user stories
Deploy documented,
compliant change requests from stakeholders
Requirements: Minimum two years of Service
Now system administration experience
Knowledge of Incident, Change, and CMDB administration
Experience with ACLs, UI Policies, Business Rules, and Catalog Items
Service
Now development knowledge, including client and server-side Java
Script
French and English communication; Canadian residence and scheduled 24/7 availability
Apply Service
Now administration, troubleshooting, development, and communication skills while supporting critical platform operations at Ateko.
📌 ServiceNow System Administrator Canada
🏢 Nameless
📍 Canada