Your new company
Our client is an established residential property management organization with a portfolio of well-maintained apartment communities. They are looking for an experienced Live-In Building Superintendent to oversee the day-to-day operations and maintenance of a residential property.
This is an ideal opportunity for someone who takes pride in their building, enjoys working directly with residents, and is comfortable handling a variety of maintenance and operational responsibilities.
Your new role
As the Live-In Building Superintendent, you will be responsible for maintaining a safe, clean, and well-operated residential property while providing responsive service to residents.
- Perform general building maintenance and minor repairs, including basic plumbing, electrical, carpentry, painting, and drywall work.
- Complete resident service requests and respond to maintenance concerns in a timely manner.
- Conduct regular inspections of the property, common areas, mechanical rooms, and building systems.
- Maintain the cleanliness and overall appearance of common areas and building grounds.
- Coordinate and provide access to outside contractors and service providers when required.
- Monitor building equipment and identify maintenance or repair requirements.
- Assist with suite turnover work, including inspections, minor repairs, painting, and preparation for new residents.
- Respond professionally to resident questions, concerns, and maintenance requests.
- Support move-ins and move-outs and help ensure building policies and procedures are followed.
- Maintain accurate records of maintenance activities, inspections, and service requests.
- Monitor the property for potential safety, security, or maintenance concerns and escalate issues where appropriate.
- Support seasonal property requirements, including exterior upkeep and snow and ice monitoring where required.
- Participate in an on-call rotation or respond to after-hours building emergencies as required.
What you'll need to succeed
The successful candidate will be practical, hands-on, and comfortable taking ownership of the day-to-day condition of a residential property.
- Previous experience as a Building Superintendent, Resident Manager, Building Operator, Maintenance Technician, or in a similar residential property role.
- Strong general maintenance and repair skills.
- Working knowledge of basic plumbing, electrical, carpentry, painting, drywall, and general building repairs.
- Experience troubleshooting common building and resident maintenance issues.
- A strong understanding of customer service and the ability to communicate professionally with residents.
- Good organizational skills and the ability to prioritize multiple maintenance requests.
- A proactive approach to preventive maintenance and identifying potential problems before they become larger issues.
- The ability to work independently while coordinating effectively with property management, contractors, and vendors.
- Flexibility to respond to urgent or after-hours building issues when required.
- A dependable, professional, and service-oriented approach to your work.
What you'll get in return
This position offers the opportunity to take ownership of the day-to-day operations of a residential property while joining an established property management organization.
- Competitive base salary.
- A two-bedroom apartment provided as part of your compensation.
- Utilities included.
- A secure, full-time position within residential property management.
- A hands-on role with considerable independence and responsibility.
- The opportunity to build strong relationships with residents and take genuine ownership of the property.
- Support from an experienced property management and maintenance team.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
This posting is for an existing vacancy with the organization.
AI may be used to screen, assess or select applicants for the position.
#LI-DNI
#1127333 - Joey Neault
📌 Live-In Superintendent (Ottawa)
🏢 Hays
📍 Ottawa