Your Opportunity: The Gender Program is seeking a permanent 0.6 FTE Admin IV position to support clinical operations to the multi-disciplinary team providing gender affirming care; Family Medicine Specialist physicians, Psychiatrists, Nurse and Dietician.

Working closely with the other administrative position on the team, you will be responsible for greeting clients and answering calls in a warm engaging manner, completing registration and check-in tasks in Connect Care, scheduling clinic appointments, managing referral/follow up work queues and correspondence from a variety of sources (Connect Care MyChart, referral pools within Connect Care, program email, staff via pools, fax and phone inquiries).

This position works out of the University of Alberta outpatient psychiatry area, scheduled Monday to Friday.

Description: As an Administrative Support IV, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

Classification: Administrative Support IV
Union: AUPE GSS
Unit and Program: Gender Program




Primary Location: University of Alberta Hospital
Location Details: As Per Location
Multi-Site: Not Applicable
FTE: 0.60
Posting End Date: 02-NOV-2026
Employee Class: Regular Part Time
Date Available: 09-NOV-2026
Hours per Shift: 4.65
Length of Shift in weeks: 2
Shifts per cycle: 10
Shift Pattern: Days
Days Off: Saturday/Sunday
Minimum Salary: $28.49
Maximum Salary: $34.62
Vehicle Requirement: Not Applicable
Required Qualifications: Some post-secondary education.

Additional Required Qualifications: Solid communication, judgment, discretion, and collaboration skills are required.

Minimum 3 years working in an ambulatory setting in the last 5 years

Experience managing referral work queues in Connect Care.

Proficiency with the following IT systems: Connect Care and Netcare, Outlook, Excel, e-People and time reporting codes.

Preferred Qualifications: Certificate or Diploma in Office Administration preferred.

📌 Administrative Support IV Office, admin and business : Recovery Alberta · Edmonton · $28.49–$34.62 a (Canada)
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