Build trusted merchant services relationships across Canada with J.
P. Morgan Payments, supporting high-value clients through tailored processing solutions. This Senior Relationship Manager manages, expands, and retains major existing relationships across multiple industries. You will act as the primary contact for portfolio clients while understanding payments landscapes and processing environments. You will also support strategic projects, contract renewals, and operational issue resolution.
Key Responsibilities
- Manage and retain major client relationships
- Serve high-value clients with qualified interpersonal skills
- Plan tailored payment processing solutions
- Support projects with Chase business teams
- Resolve portfolio operational issues and escalations
Requirements:
- Bachelor’s degree in a related field
- Relevant work experience may replace the degree
- Typically three years in account management, sales, or negotiations
- Payments processing industry knowledge
- Ability to analyze and research issues Use merchant services knowledge, client management, and analytical skills to support J.
P. Morgan Payments relationships across Canada.