Job Overview

Our client is looking for a proactive, highly organized Home Care Coordinator to oversee daily homecare operations and support business growth across Canada. This role combines care coordination, staff scheduling, client relations, administration, sales, and marketing support.

The ideal candidate is independent, resourceful, and solutions-oriented, with the ability to take ownership of daily operations, anticipate challenges, manage multiple priorities, and make sound decisions with minimal supervision. The goal is to ensure smooth business operations while allowing the owner to focus on strategic priorities.

Schedule

Monday - Friday, 8:00 AM - 4:30 PM British Columbia Time, with 30-minute unpaid break (40 work hours per week)

Responsibilities

Care Coordination & Scheduling

- Manage daily caregiver schedules, shift assignments, call-outs, replacements, and scheduling conflicts across Canada.
- Ensure all client visits are appropriately staffed and communicate schedule changes promptly.
- Monitor service delivery, maintain accurate client records, and escalate urgent or high-risk concerns according to established protocols.

Client Relations & Staff Coordination
- Handle client and family inquiries, onboarding, follow-ups, complaints, and service concerns professionally.
- Maintain strong client relationships, ensure timely issue resolution, and identify opportunities to improve client satisfaction and retention.
- Coordinate caregiver communication, monitor attendance, punctuality, availability, and shift completion.
- Assist with staff recruitment, onboarding documentation, and scheduling while addressing routine concerns and escalating disciplinary, employment, or safety matters.

Sales & Business Development
- Respond to prospective client inquiries, follow up on leads, and coordinate client assessments.
- Maintain an organized sales pipeline and accurate client and referral partner records.
- Support referral outreach and business development initiatives to increase client acquisition and revenue.

Marketing & Social Media
- Manage social media calendars, schedule posts, and coordinate content creation while maintaining consistent branding.
- Monitor website inquiries, online reviews, and marketing leads.
- Coordinate approved marketing campaigns,



including Google Ads and local outreach, and identify opportunities to strengthen online visibility and lead generation.

Administration & Reporting
- Maintain accurate records, schedules, and workflows using Jobber and other business systems.
- Coordinate timesheet reviews, verify service hours, and assist with invoicing preparation.
- Track outstanding administrative tasks and ensure timely follow-ups.
- Prepare weekly operational reports covering staffing, client activity, sales leads, business metrics, and operational concerns.
- Identify inefficiencies and implement improvements within the authority delegated by the owner.

Requirements

- Previous experience in care coordination, healthcare administration, operations management, or a similar role.
- Proven ability to independently manage daily operations, staff schedules, and client-facing responsibilities.
- Strong organizational, communication, problem-solving, and decision-making skills.
- Excellent written English and professional telephone communication.
- Ability to prioritize multiple responsibilities, anticipate challenges, and follow through with minimal supervision.
- Experience using CRM systems, scheduling software, and remote collaboration tools.
- Ability to handle confidential and sensitive client information professionally.
- Dependable, proactive, and solutions-oriented, with sound judgment on when to escalate issues.

Nice to Have

- Experience in homecare, senior care, or healthcare services (strongly preferred).
- Experience with Jobber or similar scheduling and business management software.
- Experience in social media management, sales coordination, or digital marketing.

Independent Contractor Perks

- Permanent work from home
- Immediate hiring
- Health Insurance Coverage for eligible locations

Note

Please click the " " button to complete your application, including the assessment questions, technical check, and voice recording.



Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.

Job Category

Operations and Project Management

Job Type

Full Time (35 hours or more per week)

Work Schedule and Timezone

Monday to Friday, 8:00 AM - 4:30 PM, with a 30-minute Unpaid lunch break, British Columbia Time

Published on

Oct 27 2026

BruntWork will never ask you for money or any other form of payment. If someone claiming to represent BruntWork is requesting a payment from you, please let us know at

“BruntWork made the entire recruitment process smooth, transparent, and stress-free. They matched me with a client that genuinely fits my skills and values - and the support didn't stop at placement... A reliable, professional partner I'd recommend without hesitation.”

- Zyrrah D, Bookkeeper

4.9/5

4.9/5

Home Care Coordinator

Job Category

Operations and Project Management

Job Type

Full Time (35 hours or more per week)

Work Schedule and Timezone

Monday to Friday, 8:00 AM - 4:30 PM, with a 30-minute Unpaid lunch break, British Columbia Time

Published on

Oct 27 2026

BruntWork will never ask you for money or any other form of payment. If someone claiming to represent BruntWork is requesting a payment from you, please let us know at

“BruntWork made the entire recruitment process smooth, transparent, and stress-free. They matched me with a client that genuinely fits my skills and values - and the support didn't stop at placement... A reliable, skilled partner I'd recommend without hesitation.”

- Zyrrah D, Bookkeeper

4.9/5

4.9/5

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📌 Home Care Coordinator (British Columbia)
🏢 BruntWork
📍 British Columbia