Our Ontario based client is seeking an experienced SAP IS-U Device Management and Service Order Functional Consultant to join their project immediately and will run for 12 months with possibility of an extension. The ideal candidate should have strong functional experience with I-SU device management processes, including meter installation, removal, replacement, reading processing, and exception handling. Should also have strong work management experience with service notification creation and processing, integration with external scheduling and dispatch systems, and meter inventory management processes such as goods receipt and RMA. Along with functional experience integrating with outage management systems such as ADMS, along with an understanding of outage management processes including outage reporting, estimated time to completion, and communication. Finally, they should understand AMI business processes, MDUS architecture, and integrations with external MDMS systems. This will be a fully work from home setting.





Key Responsibilities:

- Manage ISU device management processes, including meter installation, removal, replacement, reading processing, and exception handling.
- Create and process service notifications, and integrate work management activities with external scheduling and dispatch systems.
- Oversee meter inventory management processes, including goods receipt and RMA handling.
- Integrate systems with outage management platforms such as ADMS to support coordinated outage response.
- Support outage management processes, including outage reporting, estimated time to completion, and communication.
- Apply understanding of AMI business processes, MDUS architecture, and integrations with external MDMS systems.
- Collaborate with cross-functional teams to ensure seamless integration between device management, work management, and outage management systems.

📌 SAP IS-U Device Management and Service Order Functional Consultant (Ontario)
🏢 High Cliff Partners
📍 Ontario