About Radius Community Health and Healing_

Radius Community Health and Healing provides interdisciplinary, team based, integrated, comprehensive, and person-centered primary health care for vulnerable people with complex needs. Through primary care and health promotion, Radius Community Health and Healing improves the quality of life and well-being of populations and individuals who face multiple barriers to accessing health services. Radius achieves this by providing the highest standard of evidence-informed and client focused inter-professional care. We collaborate with our clients to address the broad determinants of health.

About Radius Dental Clinic

Radius Community Health and Healing Dental Clinic is a unique clinical practice that prioritizes dental care accessibility for individuals who may not otherwise be able to access, or afford, dental care. Radius offers dental care on a sliding fee schedule based on an individual or family’s income, and prioritizes inclusive, non-judgmental, trauma-informed care. The Dental Clinic provides restorative and preventative care and features associate staff dentists as well as a partnership with University of Alberta dentistry and dental hygiene students.

The dental receptionist/administration role provides clinical support to the dentistry team. They are a vital team member who is responsible for helping our patient’s access dental care within their financial capabilities.

This includes:

- Be proficient with dental software.
- Check in patients and update their information.
- Schedule, coordinate and confirm appointments.
- Answer phones, return messages in a timely manner.




- Call patients to remind them of their outstanding dental needs.
- Understanding of dental insurance and the billing process.
- Collect for treatment and explain billing estimates to patient.
- Balance day end patient payments, enter daily stats.
- Management of patient flow throughout the clinic
- Ensure all referrals are forwarded with the correct documentation, radiographs, pictures.
- Coordinate medical documents and records.
- Ensure lab cases have been sent and returned.
- Ensure the privacy of our patients is protected.
- Responsible for opening and closing of clinic.
- Compliance to all relevant Alberta practice standards, including ADA&C; standards and infection prevention & control guidelines.

Qualifications

- Dental clinic experience or dental administration course taken.
- Mandatory vulnerable sector check and suitable criminal record check

Skills and Competencies

- Able to balance numerous demands and conflicting priorities, solid problem-solving skills.
- Prior experience with Dentrix an asset, as well as Office 365 software suite
- Be able to work both co-operatively within a multidisciplinary team, and independently in a self-directed and accountable manner.
- Ability to demonstrate patience and understanding for those with addictions and behavioral disorders.
- Excellent written and verbal communication skills
- Has a good understanding of trauma-informed care and must be able to operate within a harm reduction model of care.
- Knowledge and experience working with diverse and marginalized populations. Salary : a competitive compensation package commensurate to experience will be provided_

📌 Dental Administration (Edmonton)
🏢 Radius Community Health E Healing
📍 Edmonton