Work Location :Edmonton, AB Salary :$80,000 - $90,000 Annually Work Arrangement :Hybrid - providing the flexibility to work remotely up to 2 days per week. Schedule :Monday - Friday, 8 hours per day

What You’ll Do

Workload Management (50%)

- Leads and supports a team of 15 direct and indirect reports across five remote mining branches
- Manages and balances workloads to ensure timely, effective branch support, including absence coverage
- Recruits, onboards, develops, and evaluates administrative staff
- Monitors work quality and provides coaching, guidance, and training
- Ensures adherence to SMS policies, procedures, and systems
- Collaborates with Operational Support and Customer Solution teams on information flow
- Develops and implements departmental procedures, goals, and improvements
- Tracks and reports operational metrics and performance
- Travels to remote branches as required to provide hands-on support

Project Work (25%)

- Drives continuous improvement initiatives, including JSOX compliance
- Reviews WIP reports, work orders, and complex customer invoicing
- Ensures accurate, timely invoicing for remote and labour pool work
- Oversees payroll reconciliation activities and payroll cut-off readiness
- Partners with Payroll and branch leadership on process improvements
- Prepares reconciliations and adjustments in line with SMS accounting practices

Compliance (25%)

- Ensures compliance with health, safety, environmental standards, legislation, and SMS policies
- Champions safety culture and supports Joint Workplace Health & Safety Committees




- Ensures corrective actions are implemented and sustained
- Audits service data quality and directs corrective action as needed

What You Bring

Other requirements include :

- Minimum two years of experience supervising administrative staff
- Strong analytical and problem-solving skills with a high level of accuracy and attention to detail
- Advanced computer proficiency in Microsoft Office (Word, Excel, Outlook) and internal SMS systems
- Excellent written and verbal communication skills with the ability to work effectively with internal and external stakeholders
- Strong time management and prioritization skills with the flexibility to adapt to changing demands

This position is classified as a Frontline Leader role in SMS Equipment’s competency framework, requiring demonstration of core competencies _(customer focus, collaboration, and technical/functional expertise) and leadership competencies (people leadership, managing through change and uncertainty, and influence)_.

Pre-Employment

- Credential verification
- Criminal record check

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include **competitive wages, comprehensive group benefits plan, and RRSP matching.

📌 Supervisor, Administration (Acheson)
🏢 SMS Equipment
📍 Acheson