The National Sales Leadership Coordinator provides advanced administrative, organizational and coordination support to a team of AVP Sales Leaders with national responsibilities across Canada. The role enables the leadership team to

operate efficiently and effectively in a fast-paced sales environment by managing complex priorities, coordinating national activities, and serving as a trusted point of contact for internal and external stakeholders. Success requires sound judgment, discretion, strong attention to detail, and a proactive, solutions-focused approach.

Key Responsibilities:

- Provide proactive, high-quality administrative support to multiple AVP Sales Leaders and help the broader national sales leadership team stay organized, aligned and focused on business priorities.
- Manage complex and frequently changing calendars across Canadian time zones; assess priorities, resolve conflicts and respond to meeting requests using sound judgment and an understanding of business needs.
- Coordinate domestic and international travel, including itineraries, accommodations, ground transportation and required travel documentation, in accordance with company policies.
- Prepare and submit expense reports; maintain accurate supporting documentation and follow up on billing questions, charge discrepancies and outstanding items.
- Review and manage AVP budgets monthly
- Draft, review and format correspondence, presentations, reports and other materials for leadership audiences, ensuring a professional tone, accuracy and consistency.
- Serve as a key liaison between Sales Leaders and internal partners, including sales teams, distribution partners, business leaders and corporate functions; route requests and follow through to completion.
- Maintain organized records, contact lists, distribution lists, team sharepoint sites, meeting files and confidential information in accordance with records management and privacy requirements.
- Track leadership commitments, decisions and action items; provide timely reminders and help ensure deliverables are completed as agreed.
- Support onboarding, offboarding and role transitions for members of the national sales organization, including access, equipment, orientation schedules and team communications.
- Assist with planning and delivery of recognition activities and employee engagement initiatives.
- Ordering and distribution of promotional items, and marketing materials
- Process invoices, purchasing requests and other administrative transactions, and coordinate with internal teams to resolve issues promptly.
- Partner with other Administrative Professionals to provide back-up coverage, share best practices and ensure continuity of support.
- Plan,



organize and prioritize work independently while remaining agile as business needs and leadership requests change.

Required Qualifications:

- College or associate's degree or equivalent.
- 2+ years of related administrative assistant experience, some project management experience preferred.
- Solid organizational skills (planning, coordination, priority setting, task management and follow-through).
- Proficiency in all MS Office applications, Outlook, Teams, Concur, Workday; technology savvy, able to learn recent
- software platforms and AI tools.
- Ability to work in a global work environment.
- Strong oral/written communication skills required to interact with senior officers and representatives.
- Experience using AI tools to enhance productivity and efficiency, with a strong understanding of responsible AI use, privacy and organizational guidelines.
- Excellent meeting planning skills.
- Ability to manage complex and sensitive work situations with sound judgement, discretion, and empathy.
- Highly collaborative and results oriented.

Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When You Join Our Team

- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see

The role being advertised is an existing vacancy.

マニュライフとジョン・ハンコックについて

マニュライフ・ファイナンシャル・コーポレーションは、「あなたの未来に、わかりやすさを」を提供する、国際的な大手金融サービスプロバイダーです。当社について詳しくは、 https://www.manulife.co.jp/をご覧ください。

マニュライフは機会均等を是とする雇用主です

マニュライフ/ジョン・ハンコックでは、多様性を受け入れます。私たちは、サービス提供先であるお客さまと同様に、多様な人材を引きつけ、育成し、定着させ、文化や個人の力を受け入れる包括的な職場環境を促進するよう努めています。当社は公正な採用、定着、昇進、報酬に努めています。当社のすべての慣行およびプログラムは、人種、祖先、出身地、肌の色、民族的出自、市民権、宗教または宗教的信念、信条、性別（妊娠および妊娠関連の状態を含む）、性的指向、遺伝的特徴、退役軍人としての地位、性自認、性に関する表明、年齢、婚姻状況、家族状況、障害、または適用法で保護されるその他の要因に対する一切の差別を行うことなく管理されます。

雇用への平等なアクセスを提供するために、障壁を取り除くことが当社の優先事項です。人事担当者は、応募者が応募プロセス中に合理的配慮を要求する場合に協力します。配慮要求のプロセス中に共有されるすべての情報は、適用される法律およびマニュライフ/ジョン・ハンコックのポリシーに準拠した方法で保存および使用されます。申請プロセスにおいて合理的配慮を要求するには, [email protected]までご連絡をお願いします。

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

ハイブリッド勤務

Salary range is expected to be between

$43,875.00 CAD - $73,125.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [email protected] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [email protected] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

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📌 National Sales Leadership Coordinator (London)
🏢 Manulife
📍 London