The position will include the following duties:

- Answers incoming customer calls for orders
- Creating invoices, posting payments, and preparing statements
- Inner and outer company reports and spreadsheets using excel and other software.
- Update customer information in the customer service database during and after each call
- Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller
- Working as part of the team in a positive, friendly atmosphere
- Checking orders, back orders, and providing support to the Shipping/Receiving.

Position Requirements:

- High school diploma/GED required (Associate degree in a business related field preferred)
- Proficient in Microsoft Excel, Office, and Word, Accounting Software
- Typing
- Solid grammar imperative
- Excellent verbal and written communication skills
- Professional and courteous with customers at all times
- Able to multitask in a busy environment




- Above average organizational skills
- Able to work under deadlines and pressure
- Willingness to learn and change
- Positive Attitude and team oriented

Salary will be based on the individual's experience.

Medical/Dental Benefits available within 3 months of employment

Shift: 10 AM to 7 PM (8 hours shift; 2 1/2 hour breaks daily, weekends off

Benefits :

- Vision care
- Extended health care
- Dental care
- Life insurance
- Casual dress

Salary : $19.00 per hour

Benefits :

- Casual dress
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- No weekends

Education :

- Secondary School (preferred)

Experience :

- customer service: 1 year (preferred)

Work Location: In person

📌 Customer Service Team Member (Upper Brookside)
🏢 FineLine Tube Products
📍 Upper Brookside