Rize Bikes is seeking a motivated Customer Service & B2B Sales Representative to join our Vancouver team. As a leader in premium e-bikes for the Canadian and US markets, we are expanding our reach into bike shops, corporate fleets, tourism partnerships, and wholesale accounts.

Key Responsibilities

- B2B Account Management : Identify and pursue B2B opportunities.
- Lead Generation : Proactively reach out to potential business partners and manage the full sales cycle from prospecting to closing.
- Technical Consultation : Conduct product demonstrations and "deep-dive" consultations to help both retail and business clients select the right e-bike solutions.
- Order Fulfillment : Coordinate with the logistics team to ensure timely delivery for both single-unit retail orders and bulk B2B shipments.

Requirements :

- Proven Sales Record : Experience in both B2C (retail) and B2B sales environments.
- Strategic Communication :



Ability to pitch to business owners and procurement managers while remaining approachable to daily commuters.
- Tech-Savvy : Proficiency with CRM tools, Shopify, and project management software.
- Target-Driven : A proven record of meeting or exceeding sales quotas and KPIs.

Nice to Have

- Bilingualism : Proficiency in French :

- Industry Insight : General knowledge of e-bike mechanics (Bafang systems) and local cycling infrastructure.

Compensation & Perks

- Competitive base salary plus performance-based commissions on B2B contracts.
- Employee discounts on Rize products and services.

Pay: $45,000.00-$50,000.00 per year

Ability to commute/relocate:

- Richmond, BC: reliably commute or plan to relocate before starting work (required)

Experience :

- Customer service: 3 years (required)
- Sales: 3 years (required)

Work Location: In person

📌 Customer Service &B Sales Representative (Richmond)
🏢 Rize Bikes
📍 Richmond