29 Oct
|
Prime Fx
|
Burnaby
Job Summary : The Teller / Customer Service Representative is responsible for assisting customers with currency exchange and remittance transactions while delivering accurate, efficient, and qualified customer service.
Key Responsibilities :
- Buy and sell foreign currencies according to approved exchange rates
- Process local and international remittance transactions accurately
- Handle cash responsibly and balance the cash drawer daily
- Verify customer identification and comply with AML/KYC regulations
- Respond to customer inquiries regarding rates, fees, and services
- Maintain proper transaction records and documentation
- Support branch operations as required, including occasional errands or deliveries
- Promote company products and services when appropriate
- Follow company policies and regulatory requirements at all times
Qualifications :
- High school diploma or equivalent
- Valid driving license (required)
- Basic math and cash-handling skills
- Strong customer service and communication skills
- Honest, reliable, and detail-oriented
- Previous experience in money exchange, banking, or remittance is an advantage
Skills :
- Accurate cash handling and attention to detail
- Basic computer skills
- Ability to multitask and work under pressure
- Professional and customer-focused attitude
Work Location: In person
Pay: $17.85-$23.00 per hour
Expected hours: 50 per week
Benefits :
- Extended health care
Work Location: In person
📌 Teller/customer Service (Burnaby)
🏢 Prime Fx
📍 Burnaby