Responsibilities :

- Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.
- Research and resolve customer problems, acting as the customer liaison between other departments when necessary.
- This role will focus on servicing the supply chain customer services by processing and managing orders from end to end.
- Daily team management meetings to review current orders and provide the customer with timely updates.

Qualifications :

- High School Degree or Equivalent required

- College Diploma preferred

- 2-4 years of relevant experience

- Solid interpersonal skills that allow one to work effectively in a diverse working environment

- Able to effectively communicate both verbally and in writing

- Able to work well under pressure

- Strong attention to detail :

- Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times

- Computer literate, including effective working skills of MS Word, Excel, and Outlook.

- French an asset but not a requirement

LI-A1

Compensation Details $23.79 - $29.74 Per Hour

This amount is what we reasonably believe we will pay for the position; however, offer amounts may vary based on factors such as geographic location, relevant education, experience, qualifications, skills, shift, or any collective bargaining agreements.

In addition, Wesco offers a benefits program for eligible employees, which may include paid time off, medical, dental,



and vision coverage, and retirement savings plans. Additional details about benefits are available here.

At Wesco, we build, connect, power and protect the world. As a leading provider of business-to-business distribution, logistics services and supply chain solutions, we create a world that you can depend on.

Our Company’s greatest asset is our people. Wesco is committed to fostering a workplace where every individual is respected, valued, and empowered to succeed. We promote a culture that is grounded in teamwork and respect. With a workforce of over 20,000 people worldwide, we embrace the unique perspectives each person brings. Through comprehensive benefits and active community engagement, we create an workplace where every team member has the opportunity to thrive.

Founded in 1922 and headquartered in Pittsburgh, Wesco is a publicly traded (NYSE: WCC) FORTUNE 500® company.

- Wesco International, Inc., including its subsidiaries and affiliates (“Wesco”) provides equal employment opportunities to all employees and applicants for employment. Employment decisions are made without regard to race, religion, color, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, or other characteristics protected by law. US applicants only, we are an Equal Opportunity Employer.-
- This posting is for a current, active vacancy intended for immediate hire._

📌 Representative - Customer Service - Supply Chain (Calgary)
🏢 WESCO
📍 Calgary