As Xradar’s Customer Service General Admin Intern , you will make an impact on our organization by assisting the Customer Service team with managing the day-to-day schedules of our team of technicians and providing superior customer service to our clients. You will often be the first line of enquiry for clients who are looking to book jobs, have their queries answered or have problems that need to be solved. The role is available to support the general administration, data tasks, follow-ups, and other assistance across all CS regional sites.

Key Responsibilities

- Assisting with entering job bookings and updating information in internal systems
- Supporting technician scheduling by helping track availability and daily assignments
- Helping organize and update technicians’ daily schedules
- Assisting with preparing basic quotes and documentation when requested
- Collecting information from clients and supporting explicit communication of service details
- Sending job-related information to technicians and assisting with follow-ups
- Providing general administrative and office support to assist the team with daily tasks
- Assisting with data entry and organization to help improve and maintain overall data hygiene.

Qualifications & Skills Required :

- Currently pursuing a bachelor’s or master’s degree (any related field).




- Strong written and verbal communication skills.
- Customer-focused mindset with a problem-solving attitude.
- Demonstrates curiosity, initiative and a collaborative approach with a genuine desire to learn and add value.
- Highly organized with effective time-management skills, capable of producing high-quality results within the internship period.
- Proficient computer skills including comfort with Google Suite and MS Office; experience with CRM tools like Salesforce and Zoho is a plus.

Assets (Nice-to-Have) :

- Experience in customer service, client engagement and conflict resolution.
- Interest or experience in the construction industry.

During the interview process, we will be looking for :

- Exceptional interpersonal skills: You will have to communicate clearly, be inquisitive with clients, know when to listen and be diligent in data entry for job bookings. Tell us how you fit this profile.
- Problem-solving skills: Examples of how you have identified and resolved issues when plans didn’t go as expected.
- Client conflict resolution: Experience handling and resolving concerns from aggrieved clients.
- Teamwork and independence: Demonstrated ability to work both independently and collaboratively within a larger team.

Pay: $20.00 per hour

Work Location: In person

📌 Customer Service General Admin Intern (Burnaby)
🏢 XRADAR BC
📍 Burnaby