Office Administrator/customer Service (Calgary)

Office Administrator/customer Service (Calgary)

29 Oct
|
Sunridge Health
|
Calgary

29 Oct

Sunridge Health

Calgary

We are a clinic that requires the help of a Full-time office administrator. The office administrator for our clinic will attend to our clients in a professional and friendly manner. He/she will perform administrative duties and support the management team. Salary will be based upon abilities and knowledge of the role. There is an opportunity to be promoted to full-time position. Must be fluent in reading/writing English. Ability to speak at least one other language is MANDATORY as clients have difficulty in speaking/understanding English.

Key areas of responsibility :

- Greet internal and external visitors in a professional, courteous, and welcoming manner.
- Register clients upon arrival; ensure clients records and files are accurate and current; enter clients information into database.
- Book appointments, manage traffic flow, and maintain schedules.
- Able to process payments and deposits.
- Ensure work area is clean and organized; keep working area looking professional and uncluttered
- Incoming and outgoing mail and courier management
- Management of maintenance and supplies for all office equipment including copiers, printers, and stock
- Able to manage work load independently during slow periods
- Receive and stock inventory
- Able to identify and prioritize concerns

Qualifications/Requirements :

- 2+ years of administrative experience
- 1+ years of sales and retail experience
- Minimum high school diploma or higher
- Post-Secondary education in Business Administration an asset




- Excellent customer service skills and proven experience
- Experience in the medical or insurance field an asset
- Experience in working in an office or clinic environment preferred
- Exceptional organizational and interpersonal abilities
- Intermediate expertise with MS Word, MS Excel, MS PowerPoint
- Ability maintain calm in a fast paced environment
- Ability to work independently with mínimal direction
- Must be able to work 5 shifts from Mon-Sat (approx. 40hrs./week). Saturday shifts are MANDATORY.

Values and Competencies :

- High degree of professionalism and integrity
- Motivated individual with excellent organizational and time management skills
- Well-developed communication and interpersonal skills
- Ability to thrive in a dynamic, fast-paced setting
- Demonstrated accountability and reliability in the quality and timeliness of work
- Flexible and adaptable with proven problem-solving skills
- Self-motivated and driven
- Continuous improvement ideas are expected to find better, faster and more accurate ways to do the same task
- Ability to maintain patient is a must when dealing with sometimes difficult customers
- Detail-oriented and can-do attitude
- Fast learner

Job Types : Permanent, Full-time

Pay: $18.00-$24.00 per hour

Benefits :

- On-site parking

Education :

- Secondary School (required)

Experience :

- receptionist: 1 year (required)
- administrative assistant: 1 year (required)

Language :

- another language (ie. Tagalog) (required)

Work Location: In person

📌 Office Administrator/customer Service (Calgary)
🏢 Sunridge Health
📍 Calgary

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