Centennial Carstar Charlottetown is looking for an organized, motivated individual to join our team as a Customer Service & Rental Representative!_

NOW HIRING :**Customer Service & Rental Representative

LOCATION : Centennial Carstar Charlottetown, Charlottetown, PEI

HOURS :Full time, 40 hours per week. Monday - Friday, 8:00am - 5:00pm

WAGES : $17.00 - $20.00 per hour + advantages. (Negotiable based on experience)

THE PERFECT FIT : As a Customer Service & Rental Representative you'll thrive in a dynamic, fast-paced environment, by providing support with rental inquiries, reservations, and vehicle returns. Your friendly demeanor and strong communication skills will ensure exceptional customer service, leaving a lasting impression on our clients. With a keen eye for detail and a proactive approach, you'll play a key role in the smooth operation of our rental services, making every customer's experience seamless and memorable.

APPLICABLE SKILLS/ QUALIFICATIONS :

- Strong Communication Skills
- Exceptional Customer Service
- Effective Organizational Skills
- Keen Attention to Detail
- Team Collaboration
- Ability to Multitask
- Professionalism & Approachable Demeanor
- Valid Canadian Driver’s License

MAIN JOB TASKS & RESPONSIBILITIES :

- Greet customers warmly and create a welcoming environment.
- Answer incoming phone calls and respond to inquiries professionally and efficiently.
- Schedule appointments and coordinate customer visits.




- Provide information on rental options and assist with the reservation process, including processing payments.
- Address customer questions, concerns, and provide timely updates throughout their service experience.
- Ensure customer satisfaction by delivering friendly, helpful, and solution-oriented service.
- Maintain a clean, organized, and professional reception area.
- Help maintain the rental fleet with all needed maintenance and MVI.
- Communicate with insurance companies regarding claims, repairs, and updates.
- Coordinate sublet repairs and follow up on back-ordered parts and return credits.
- Support the team by working collaboratively to deliver exceptional service from start to finish.

WHY WORK WITH CENTENNIAL :

- Customer-centered culture
- Supportive and team-oriented environment
- Professional training and development opportunities
- Competitive wages
- Company matching RRSP
- Group health/dental/insurance coverage
- Employee discounts
- Opportunities for career advancement
- Exciting career opportunities await you at Centennial Auto Group, a rapidly expanding company with a 46-year track record of success. Join our team and be part of our growth story as we operate 6 new vehicle dealerships, 12 collision centers, and 2 powersports stores across Prince Edward island, New Brunswick, and Nova Scotia. At Centennial Auto Group, excellence is at the heart of everything we do, and we invite you to experience a fulfilling career with us._

📌 Customer Service & Rental Representative, Centennial Carstar Charlottetown
🏢 Centennial Carstar Charlottetown
📍 Charlottetown