Busy and growing autobody repair shop in Richmond is currently looking for a reliable and motivated Full-Time Customer Service & Administrative Assistant to join our team.

Responsibilities :

- Greet customers in a professional and friendly manner
- Answer and direct incoming phone calls
- Schedule appointments and coordinate vehicle drop-offs/pick-ups
- Assist customers with ICBC and private insurance claim processes
- Perform invoicing, payment collection, and general administrative duties
- Data entry and filing
- Assist with repair estimates and supplements
- Receive and organize parts deliveries and invoices
- Coordinate and manage courtesy/rental vehicles
- Maintain clean and organized front office operations

Qualifications & Skills:

- Excellent verbal and written English communication skills
- Mandarin and/or Cantonese language skills are an asset
- Strong customer service and interpersonal abilities
- Professional phone manner and multitasking skills
- Organized, dependable, and detail-oriented




- Ability to work independently and within a team environment
- Positive attitude and willingness to learn
- Previous office, clerical, or customer service experience preferred
- Knowledge of ICBC and private insurance claims is an asset
- Experience with Mitchell or Audatex estimating systems is an asset
- Experience with CRM system is an asset
- Valid Class 5 Driver’s License required

What We Offer:

- Full-time reliable position
- Competitive pay based on experience
- Friendly work environment
- Long-term career growth opportunities

Job Details:

- Job Type: Full-Time
- Salary: $40,000 - $50,000 per year
- Location: Richmond, BC
- Work Location: In person

Pay: $40,000.00-$50,000.00 per year

Benefits :

- On-site parking

Licence/Certification:

- Class 5 Licence (preferred)

Work Location: In person

📌 Customer Service & Administrative Assistant - Autobody Shop (Richmond)
🏢 Sharp Collision Repair
📍 Richmond