Job ID : 3268 Openings : 1 Jurisdiction : Civic Middle Management Division : Communications, Service Regina & Tourism Department : Strategic Communications & Customer Service Branch : Service Regina Location Name : Regina, Saskatchewan, CA Type of Posting : Internal & External Employment Type : Term up to 15 months Hourly Salary : $36.21 - $45.38 (2024 rates) Annual Salary : $69,038.00 - $86,522.00 (2024 rates) Date Posted : January 20, 2026 Closing Date : January 29, 2026 Land Acknowledgement We are proud to reside on Treaty 4 Territory and the traditional lands of the Cree, Saulteaux, Dakota, Nakota, Lakota, and Métis Nation, honoring and respecting these Nations and ancestors of this territory and grateful to be here. Regina is committed to building trust and creating true partnerships with Indigenous peoples. Equity, Diversity & Inclusion Position Summary This posting is seeking coverage for a maternity leave. Reporting to the Manager of Operational Services & Business Support,



you'll be at the forefront of shaping exceptional customer experiences. In this role, you will lead a agile team within a high‑paced contact centre environment, championing service excellence and operational consistency. We’re looking for an experienced, empathetic leader with strong performance‑management capabilities and the ability to communicate clearly and confidently, especially in an environment where change is constant. Your focus on fairness, transparency, and accountability will help ensure consistent practices and positive experiences across a large, diverse team. Responsibilities include a broad scope of work requiring a high degree of independent judgment and discretion, complex problem solving, internal and external client-facing work, and broad professional knowledge and experience.

📌 Coordinator, Customer Service (Regina)
🏢 City of Regina
📍 Regina