Our client is the largest national property and casualty insurance association in Canada. In this role, you will work closely with government bodies, media organizations, insurance companies, and consumers. As the organization continues to grow, they are seeking a Team Manager, Technical Affairs & Information Centre to serve as a recognized insurance subject matter expert for Quebec.

You will be responsible for ensuring the quality, accuracy, consistency, and relevance of technical insurance information distributed to the public, members, and industry partners. You will also contribute to education and awareness initiatives, stakeholder support programs, and response efforts during major loss events and crises.

This position is based in Montreal, Quebec.

What We Offer

- Permanent position
- Base salary starting at $100,000+ per year, depending on experience
- Hybrid work model with only 2 days per month in the office
- Employer-provided computer equipment
- Flexible schedule from 8:30 a.m. to 4:30 p.m., Monday to Friday
- Early finish at 3:00 p.m. on Fridays preceding long weekends
- Employee and Family Assistance Program (EFAP) and an annual wellness allowance of $300
- Comprehensive group advantages package, including life insurance, short- and long-term disability, prescription drugs, dental care, and paramedical services, 100% employer-paid and available from Day 1
- Group RRSP with employer contributions of up to 7.5% after six months of employment
- Starting at 3 weeks of vacation, plus an additional week off during the holiday season, depending on experience
- 5 personal days and 5 sick days annually
- Ongoing support from the Vice President and Human Resources team




- Active social committee and team-building activities throughout the year

Responsibilities

- Act as the primary resource and property & casualty insurance expert for the association, its members, and the public
- Ensure the quality, accuracy, consistency, and standardization of technical insurance information distributed throughout Quebec
- Contribute to the organization's public awareness, educational, training, and outreach initiatives
- Participate in operations related to major loss events and assist citizens affected by emergencies, catastrophic losses, or disaster situations
- Ensure the efficient operation and continuity of the Insurance Information Centre (IIC)
- Provide professional leadership and guidance to Information Centre representatives to ensure accurate, consistent, and high-quality responses
- Develop tools, guides, and educational content to improve public understanding of insurance issues and support industry stakeholders

Requirements

- Minimum of 10 years of broad and progressive experience in Property & Casualty Insurance in Quebec
- Fully bilingual in French and English
- Extensive knowledge of Quebec's Property & Casualty Insurance industry, particularly in:

- Home Insurance
- Liability Insurance
- Commercial Insurance
- Automobile Insurance
- Ability to summarize, standardize, and simplify complex technical information for a variety of audiences
- Excellent communication and presentation skills, including the ability to:

- Speak confidently before groups
- Deliver training sessions
- Act as a spokesperson on technical insurance matters
- Strong understanding of the home and automobile insurance policy forms used in Quebec

📌 Team Manager, Technical Affairs & Insurance Information Centre (Montreal)
🏢 DGA
📍 Montreal