Server Position Summary

Under the direct supervision of the F&B; Supervisor, this position is responsible for serving the guests at a counter, on the casino floor, the race track tarmac, or other areas. Ensures adherence to all polices and procedures while contributing to a safe and welcoming work environment for all team members. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

- Greets guests by name wherever possible
- Takes the guest orders; makes recommendations
- Serves the guests; checks to ensure satisfaction
- Prepares food and beverages if applicable
- Resolves guests issues or asks management for assistance
- Presents bill upon request; takes payment in the absence of a cashier
- Cleans tables or counters; removes dishes; re-stocks where applicable
- Counts cash float at end of shift when applicable
- Covers other servers' sections when required
- Exercises good judgment when serving alcoholic beverages
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates solid working relationships with all stakeholders: guests, ownership and team members




- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Performs other duties as assigned or directed

Education and Qualifications

- High School Diploma
- Minimum 1 year serving experience effective and service oriented communication
- POS experience an Asset
- Food Safety Certification considered an Asset
- Ability to successfully obtain a Gaming License
- Ability to exceed internal and external customer expectations through timely,

Work Environment Considerations

- Regular casino, restaurant or bar environment, standing and walking f or long periods of time, some exposure to noise, odors; lifting, carrying, pushing, pulling, bending, stretching, some exposure to verbal abuse, lifting, carrying, pushing, pulling, bending, stretching, non-traditional work hours

Job Types : Part-time, Permanent

Additional pay:

- Tips

Benefits :

- Dental care
- Disability insurance
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Night shift
- Weekend availability

Ability to commute/relocate:

- Elora, ON: reliably commute or plan to relocate before starting work (required)

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