Title :_ Part-Time Medical Receptionist/Administrative Assistant - Munk Hearing Centre (Hearing Aid Clinic) at Downtown and Yonge & Lawrence Locations

- Organizational Relationship _**: Reports to manager
- Hours of Work :_ Part time (7.0 hours with 1.0 hour unpaid lunch). Currently some flexibility with potential hours (starting between 8am and 10am) and days per week. Some weekend hours may be available if needed.
- Position :_ Permanent
- Pay :_From $20 per hour

The Munk Hearing Centre is a full-service hearing aid clinic, with locations at Toronto General Hospital and Yonge & Lawrence. We pride ourselves on delivering the highest-quality services for our patients and we go the extra-mile to make sure they are happy. It is truly a team effort. We might be a little bit biased, but we think our team is second-to-none.

- As we expand our clinic and our program to include ENT services, we are looking for a go-getter who is eager to learn new skills (i.e. running an ENT clinic, instrument sterilization)._

Primary accountabilities include, but are not limited to :

- Providing excellent customer service (i.e. scheduling appointments, welcoming patients, answering phone/returning calls, answering queries from patients and doctors' offices,



confirming clinic appointments)
- Patient intake for busy ENT clinic when needed
- Providing administrative support for audiologists and physicians
- Working closely and congenially with other staff members
- Maintaining clinic schedule and electronic health records using Blueprint OMS and EPIC
- Performing basic hearing aid maintenance/cleaning
- Processing hearing aid repairs and subsequent follow-up
- Managing the referral work queue
- Arranging couriers for sending packages to manufacturers; receiving goods
- Help with instrument sterilization (training provided)
- Ensuring space is tidy

Job Types : Part-time, Permanent

Pay: From $20.00 per hour

Expected hours: 14 - 21 per week

Additional pay:

- Bonus pay

Benefits :

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Vision care
- Wellness program

Schedule:

- 8 hour shift
- Weekends as needed

Ability to commute/relocate:

- Toronto, ON: reliably commute or plan to relocate before starting work (required)

Education :

- DCS / DEC (preferred)

Experience :

- medical reception: 1 year (preferred)

Work Location: In person

📌 Part-time Medical Receptionist/administrative (Toronto)
🏢 Munk Hearing Centre
📍 Toronto