Location : 1465 Salisbury Avenue, Port Coquitlam, BC
Pay : CA$24.00 - CA$28.00 per hour (Experience dependent)
Job Type : Full-time, Permanent
Our Philosophy
We are a premier, independent, and progressive dental practice standing for the Complete Health of our patients. We utilize advanced technology (Tracker) and a "team-first" approach to provide the most thorough care available.
The Opportunity
Do you have a gift for connecting with people and a "detective’s eye" for numbers? We are seeking a Dental Receptionist / Treatment Coordinator who possesses exceptional communication skills and the ability to manage the financial health of our patient accounts.
- The Schedule : Full-time. Mondays: 9:30 AM - 6:30 PM (Late shift).
- Alternating Saturdays : Balanced with a scheduled "In-Lieu" day off during the week for a true work-life balance.
Key Responsibilities
- Financial Excellence (AR Management) : You will be responsible for the "health" of our ledger. This includes managing dental insurance claims, following up on outstanding balances (Accounts Receivable), and ensuring 100% billing accuracy.
- Treatment Coordination : Clearly and confidently explain treatment plans and financial options to patients, helping them say "yes" to their health.
- Communication Mastery : Act as the primary ambassador for the practice with elite-level professionalism on the phones and in person.
- Operational Flow :
Manage the schedule to ensure the office runs precisely on time.
What We Are Looking For
- Exceptional Communication : You are articulate, empathetic, and qualified.
- Numerical Accuracy : You enjoy the satisfaction of a balanced ledger and a clean AR aging report.
- Tech-Savvy : You are a quick learner with digital systems ( Tracker experience is a major asset ).
Why Join Us?
- Competitive Base Pay : CA$24.00 - CA$28.00 per hour.
- Performance Bonus : We win together! Our team enjoys a Monthly Performance Bonus when office targets are achieved.
- Benefits : Comprehensive dental package, uniform allowance, and in office parking.
How to Apply
We look forward to meeting you!
Work remotely
- No
Pay: $24.00-$28.00 per hour
Benefits :
- Company events
- Dental care
- On-site parking
Application question(s):
- Are you comfortable managing Accounts Receivable (AR) and following up on insurance claims? (Note: We provide training for the right personality!)
- On a scale of 1-10, how comfortable are you navigating Tracker dental software for scheduling and billing?
- Are you comfortable with a schedule that includes alternating Saturdays in exchange for a scheduled day off during the week?
- In 2-3 sentences, how do you handle a patient who is frustrated because their insurance didn't cover as much as they expected?
Experience :
- dental administration : 2 years (preferred)
Work Location: In person
📌 Dental Receptionist / Treatment Coordinator (Financial Specialist) (Port Coquitlam)
🏢 Smiling Creek Dental
📍 Port Coquitlam
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