Job Overview

Responsibilities

- Greet clients warmly and professionally upon arrival and departure
- Schedule, confirm, and reschedule appointments efficiently
- Answer phone calls, respond to inquiries, and provide exceptional customer service
- Maintain accurate and organized patient records in the electronic medical system
- Process payments and handle billing procedures accurately
- Assist with laboratory/clinic tasks as needed, utilizing restraint on animals and cleaning up after them
- Manage inventory of office supplies and ensure the reception area is tidy and welcoming
- Coordinate communication between clients and veterinary staff to facilitate smooth operations
- Daily cleaning and maintenance of the clinic

Skills

- Excellent verbal and written communication skills
- Strong organizational abilities with attention to detail
- Compassionate demeanor towards animals and pet owners
- Ability to multitask effectively in a fast-paced setting




- Laboratory experience is preferred to support diagnostic procedures and record keeping
- Proficiency with computer systems, scheduling software, and basic office equipment
- Ability to work collaboratively as part of a team while maintaining professionalism at all times

Tasks include but not limited to : pressure washing large animal facility, cleaning rooms after patients check out, filling stock/shelves with food, medications, supplies, cleaning up feces/urine/blood, restraining animals for procedures within the clinic, helping with sensitive appointments ensuring compassion and empathy

Pay: $16.07-$23.27 per hour

Benefits :

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Veterinary Assistant/receptionist (Melville)
🏢 Animal Health Centre of Melville
📍 Melville