Job Summary

Responsibilities

- Greet patients warmly and professionally upon arrival and departure
- Manage multi-line phone systems to schedule appointments, confirm patient visits, and handle inquiries
- Maintain accurate patient records using electronic medical records systems such as Dentrix and Epic
- Verify insurance information and process billing or payments accordingly
- Assist with appointment scheduling, rescheduling, and cancellations
- Prepare and update patient files, ensuring confidentiality and compliance with privacy regulations
- Coordinate with dental staff to facilitate smooth daily operations at the front desk
- Handle administrative tasks including data entry, filing, and correspondence
- Ensure the reception area is clean, organized, and welcoming at all times

Skills

- Proven experience as a Dental Receptionist or in a similar front desk role within a dental or medical office setting
- Proficiency with dental management software such as Dentrix and Epic; familiarity with electronic medical records systems




- Strong knowledge of medical terminology relevant to dental care
- Excellent communication skills, both verbal and written, with a friendly professional demeanor
- Ability to manage multi-line phone systems efficiently and handle high-volume call traffic
- Exceptional organizational skills with attention to detail in record keeping and scheduling
- Ability to work effectively in a fast-paced setting while maintaining professionalism and accuracy
- Prior experience working with insurance verification, billing, or coding is a plus

This position offers an opportunity to be an integral part of a dedicated healthcare team committed to providing outstanding patient care.

Pay: $20.00-$32.00 per hour

Benefits :

- Dental care

Experience :

- Dentistry: 2 years (preferred)
- Maxident or Tracker: 1 year (preferred)

Work Location: In person

📌 Dental Receptionist (Winnipeg)
🏢 mcgregor dental center
📍 Winnipeg