Job Type : Full Time, Monday - Friday 9:00 am - 5:00 pm
Location : North York
Duties & Responsibilities :
- Answer telephones with excellent phone manners
- Greet agents, clients and walk-ins
- Take and send messages for agents using our internal paging system (BrokerBay)
- Appointment bookings, confirmations and cancellations
- Upload and update showing/offer instructions using BrokerBay
- Receive deposit cheques and prepare deposit receipts
- Prepare real estate documents (offers, amendments, waivers, etc.) using Webforms/TransactionDesk
- Brokerload and update REALM listings, including processing price changes and terminations with the required signed documentation
- Organize and audit listing paperwork using Webforms/TransactionDesk
- Act as a key resource for agents, providing support and guidance for real estate-related web-based programs
- Empty the contents of the internal courier bag, page the appropriate agents and prepare the bag along with the accompanying list
- Assist in onboarding and training new support staff as needed
- Assist management with occasional tasks and special projects as required
- Perform other duties as required
Skills & Qualifications :
- Previous customer service or receptionist experience is required
- Previous real estate experience is an asset
- Superior customer service skills, including an excellent telephone manner
- Ability to multi-task and manage multiple requests simultaneously
- Strong ability to remain patient and calm under pressure
- Excellent organizational and time management skills
- Working knowledge of Microsoft Office (Word and Excel), Gmail, and Google Docs
- Comfort with technology and a willingness to learn new programs and platforms
- Ability to work effectively both independently and as part of a team
Benefits :
- On-site parking
- Cooperative and supportive office setting
- Opportunity to work with an established and reputable company
Job Types : Full-time, Permanent
Pay: $43,000.00-$45,000.00 per year
Work Location: In person
📌 Full-time Real Estate Receptionist (North York)
🏢 Remax Realtron Realty Inc., Brokerage
📍 North York
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