- Greet patients and visitors warmly at the front desk, providing excellent customer service
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
- Maintain and update electronic medical records
- Verify patient insurance information and assist with billing procedures
- Prepare and organize patient charts, ensuring all documentation is accurate and complete
- Assist with administrative tasks including data entry, filing, and correspondence
- Coordinate appointment scheduling to optimize provider availability and patient flow
- Support the medical team with clerical duties as needed to ensure efficient practice operations
Skills
- Proficiency in Electronic Medical Records (EMR) systems such as Velox Imaging
- Strong knowledge of Medical Terminology
- Previous experience as a Dental Receptionist or in a Medical Office setting is highly desirable
- Excellent organizational skills with attention to detail
- Ability to handle multi-line phone systems efficiently and professionally
- Office experience with familiarity in front desk operations and administrative tasks
- Robust communication skills for interacting with patients, staff, and insurance companies
- Ability to multitask effectively in a fast-paced environment while maintaining professionalism
- Proficiency in English and ability to speak in other languages is preferred
This position offers an engaging work environment where your administrative expertise will directly contribute to providing quality patient care. We value professionalism, attention to detail, and a compassionate approach to patient interactions.
Job Types : Full-time, Part-time, Casual
Pay: $18.00-$20.00 per hour
Expected hours: 20 - 30 per week
Work Location: In person
📌 Medical Administrative Assistant (Toronto)
🏢 West End Diagnostic Imaging
📍 Toronto
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