Job Overview At our office, we're not just about teeth - we're about the people. Our practice is built on compassionate care, clinical excellence, and a team culture that feels like family. We're looking for a bright, motivated, and personable Patient Care Coordinator to be the welcoming face of our practice and the steady hand behind our front-desk operations.

What you will do : As our Patient Care Coordinator, you are the first point of contact for our patients - in person, over the phone, and through digital communication. You ensure every patient feels seen, heard, and cared for from the moment they enter our practice. This is more than just a receptionist's job — it's about creating a seamless, warm, and professional experience that reflects our commitment to exceptional patient care.

Key Responsibilities :

- Greet patients with a smile and friendly demeanor
- Coordinate patient scheduling, appointment confirmations, and efficient calendar management
- Verify and update patient information, including insurance and health history
- Process payments, issue receipts, and maintain accurate billing records
- Manage patient check-in and check-out procedures smoothly and efficiently




- Communicate with dental team members to ensure appointment flow and preparedness
- Maintain a clean, organized, and welcoming reception area

What We're Looking For :

- Previous dental receptionist experience is preferred. :

- Solid communication and interpersonal skills

- Confidence working with scheduling software (experience with Tracker is an preferred)

- Professional appearance and a genuine love of helping people

- Ability to multitask, stay organized, and thrive in a busy environment

- A proactive problem-solver who brings calm and positivity to every interaction

If you're ready to bring your energy, organization, and passion for people into a fast-paced dental office that treats its patients - and its team members - like family, we'd love to meet you!

Job Types : Full-time, Permanent

Pay: $22.00-$24.75 per hour

Benefits :

- Dental care
- Extended health care
- On-site parking

Ability to commute/relocate:

- Hamilton, ON L8P 1A1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Do you have experience with Tracker Dental Software?

Experience :

- Dental receptionist: 1 year (required)

Work Location: In person

📌 Dental Receptionist - Patient Care Coordinator (Canada)
🏢 Jackson Square Dental Centre
📍 Canada