Kelowna, Canada Temporary,Full time
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• Save job Program Share on social media Category Clerical/Secretarial Administrative/Administrative Resource Team Requisition number 206024E Date posted 10/28/2026 Job Summary In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Clerical Supervisor, Cancer Centre, the Clerk Receptionist performs a variety of clerical and reception functions including greeting and re-directing patients and visitors to the Centre, preparing patient appointment packages, performing data entry of patient demographic information and receiving and re-directing patient information and other relevant information to a variety of areas. Duties/Accountabilities
• Performs a variety of reception duties including receiving patients and visitors, answering inquiries and giving directions, assisting patients and other visitors including directing patients to other areas within the centre.
• Operates a variety of office equipment such as desktop computer, photocopier, fax machine, multi-line telephone, and thermal printers
• Enters patient information into electronic health record information such as name, address, date of birth and contact information and notifies requestor by phone or fax.
• Maintains and processes incoming requests from patients or other departments according to department procedure by collecting information pertinent to the patient appointment , attaching outside reports to the clinical record, ensuring reports/ are available electronically for providers and clinicians
• Schedules patient appointments for diagnostic procedures or treatments
• Prepares new patient and follow up form packages for presentation to patients arriving for their procedures.
• Receives and re-directs mail/courier and other deliveries to areas within the centre.
• Takes minutes or notes such as at departmental meetings and transcribes as required
• Participates in continuous quality improvement activities by performing duties such as providing input/feedback to supervisor on processes and opportunities for process improvement.
• Performs other related duties as assigned. Qualifications Education, Training and Experience
• Grade 12, plus one year of recent related experience or an equivalent combination of education, training and experience. Skills And Abilities
• Ability to keyboard at 45 w.p.m.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment. Apply Save job Back to search result SVG Internal job portal Current employees must apply through the internal job portal (link is external) . If the internal job posting has expired, please e-mail [email protected] (link sends email) with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting. SVG PHSA’s values and Coast Salish Teachings PHSA embodies values that reflect a commitment to excellence. PHSA’s values are: Compassion, Respect, Equity, Courage, Innovation. In addition, PHSA accepted six Coast Salish Teachings from Coast Salish Knowledge Keeper Shane Pointe, Siem Te’ta-in. Learn more about PHSA’s values and teachings Back to top Sign up for job alerts SVG Learn about new career opportunities Be the first to know about new jobs at PHSA with recent postings sent straight to you Email Address Job Categories Call Taker / DispatcherClerical/Secretarial Administrative/Administrative Resource TeamCommunicationsCommunity Health ServicesData AnalyticsDentalDentistryFinance / PayrollHealth Information ManagementHuman Resources/ OH&S; / EducationIndigenous HealthInformation TechnologyLab PathologyLegal, Privacy, and RiskManagementMedical ImagingMedical LeadershipMedical Staff
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📌 Clerk Receptionist (Kelowna)
🏢 Sanya’k̓ula
📍 Kelowna