Lead client AI delivery for nesto’s Maestro platform from a hybrid Toronto or Montreal office, guiding production activation and model-risk approval.

As Director of AI Delivery, you will run end-to-end implementations for financial institution clients through Nesto Cloud. You will lead senior delivery teams, manage executive relationships, and convert agent evidence into decisions across requirements, testing, governance, and production. The role requires hands-on AI implementation experience and robust delivery leadership.

Key Responsibilities:

- Set delivery approaches and build trust with client executives
- Own plans, written exit criteria, and nine stage decisions
- Lead delivery managers, underwriting experts, data scientists, and program PMs
- Chair weekly agent evaluation reviews and prioritize Engineering tuning
- Secure model-risk approvals and oversee shadow and production activation

Requirements:

- Client-facing delivery experience as an engagement or implementation leader
- Experience leading senior teams and EVP-level working sessions
- Hands-on client AI implementations from requirements through production
- Ability to assess precision, recall, and model evidence
- Experience defining exit criteria and documenting delivery decisions

Own client AI implementations for Maestro by combining delivery leadership, model-risk coordination, and production readiness expertise.

📌 Director of Client AI Delivery (Toronto)
🏢 nesto
📍 Toronto