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Hotel Front Desk Agent (Full time, 3pm to 11pm)

Hotel - Front Desk - Vernon Regular Hourly Full-Time Vernon, NY, US

Salary Range: $16.00 To $16.00 Hourly

JOB DESCRIPTION SUMMARY:

Responsible for providing accurate, timely information to guests about hotel policies, services, and amenities, ensuring optimum guest service and satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:

- Provide excellent guest service to both internal and external guests.
- Actively supports the company culture of creating a fun and entertaining experience for internal and external guests.
- Maintains a working knowledge of the Company’s property, as well as special events on and near property, in order to advise guests of same, whenever possible.
- Responds to guest requests, complaints or inquiries courteously and promptly.
- Enters changing reservation information into computer system.
- Posts charges to guest accounts and processes

📌 Hotel Front Desk Agent (Vernon)
🏢 Vernon Downs
📍 Vernon