Ryder seeks an Operations Management Trainee in Etobicoke, Ontario, combining customer relationship management with maintenance cost oversight. This is a full-time role.

The trainee supports shop management while contributing to customer retention, cost savings, and metric-based initiatives. You will work cross-functionally with Operations, Asset Management, Sales, Quality, Rental, and Maintenance. The schedule runs Monday through Friday, 7:00 a.m. to 3:30 p.m., with occasional Saturdays as needed.

Key Responsibilities:

- Provide proactive customer management and resolve service issues
- Coordinate rental utilization without compromising lease customers
- Partner with Sales on customer calls and satisfaction
- Manage running costs and maintenance overheads
- Coordinate scheduling, breakdowns, vehicle updates, and technician planning

Requirements:

- Bachelor's Degree required
- Advanced spreadsheet and word processing software skills
- Basic understanding of business finance, controls, and metrics
- Solid mechanical, communication, and interpersonal skills
- Customer service and issue resolution experience preferred

Build Ryder operations expertise through customer management, cost control, maintenance coordination, and cross-functional collaboration in Etobicoke.

📌 Operations Management Trainee Etobicoke (Toronto)
🏢 Ryder System
📍 Toronto