We are hiring a Customer Relations Agent--Bilingual

Reporting To: Supervisor, Customer Service

Full-Time/Part- Time: Full-time

Salary Range: $43,000 – $53,000

Posting Date: October 20, 2026

Closing Date: November 3, 2026

Hours of Work: 12:00 p.m. – 08:00 p.m.

Grade: 6.5

Office Location: Montreal

Great location Steps away from the main public transit station

What we offer:

Highly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities

Eligibility for benefits is dependent on the terms of employment

The Chance

The Bilingual Customer Relations Agent is responsible for ensuring all client inquiries and requests are dealt with and processed on a timely basis and in accordance with company policy.

How you will contribute:

- Answer incoming calls on the customer service queue and make outbound calls when necessary
- Handle between 50 to 65 calls a day
- Identify, solve and/or confirm inquiries and requests received by fax, mail and email or online

📌 Customer Relations Agent--Bilingual, Customer Service (Montreal)
🏢 First National Financial
📍 Montreal