Lead customer-facing transformation initiatives in Toronto as a Technical Program Manager, using marketing, digital experience, and customer engagement expertise. This contract role supports a digital banking organization delivering strategic Marketing, Brand, and Customer Experience initiatives. You will manage complex business and technology programs spanning customer engagement, digital channels, personalization, communications, and acquisition. The hybrid schedule requires onsite work two to three days weekly.

Key Responsibilities
- Lead end-to-end marketing and customer engagement initiative delivery
- Maintain integrated plans, milestones, dependencies, risks, and deliverables
- Coordinate Product, Marketing, Technology, and Operations teams
- Facilitate governance forums, workshops, and stakeholder discussions
- Communicate progress, decisions, risks, and milestones

Requirements:
- 10+ years in Technical Program Management, Project Management, or Transformation Delivery
- Experience delivering complex initiatives within regulated environments
- Knowledge of Agile, Waterfall, and hybrid methodologies
- Experience managing governance, risks, dependencies, and change activities
- Bachelor’s degree or equivalent skilled experience Apply Technical Program Management expertise to digital banking transformation across customer experience, marketing, and technology initiatives.

📌 Technical Program Manager Digital Transformation (Toronto)
🏢 S.I. Systems
📍 Toronto