Full-time Department: Infrastructure

Company Description Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries.

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success.

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions.

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world.

Job Description As a Senior Project Manager / Senior Consultant, Stakeholder Management, you will:

Maintain and evolve the portfolio's Stakeholder Guidelines, including the governance framework, roles and assurance of delivery teams and internal groups.

Consolidate, validate and report on engagement and communications activity and requirements.

Lead comment resolution on governance documents through to approval.

Engagement planning

Prepare and circulate a rolling lookahead of client-led engagements with airlines, government agencies and key partners.

Coordinate presenters, facilitators and subject matter experts, pre-read timelines and access to engagement materials.

Run working groups, planning workshops and coordination touchpoints with delivery team stakeholder leads.

Reporting and stakeholder intelligence

Produce stakeholder health reporting for executive governance forums to a defined workback schedule.

Maintain stakeholder influence and impact trackers, drawing out key topics, trends and escalations.

Gather intelligence from client Relationship Owners and validate messaging with them before issue.

Turn data into clear charts, dashboards and executive-ready slides.

Advisory and issue management

Identify gaps in engagement visibility, planning or accountability and recommend fixes to senior leadership.

Support program assurance reviews and readiness assessments.

Act as the point of contact between delivery teams, client business units and Relationship Owners.

Teamwork

Work closely with project controls, risk, permitting and communications teams so stakeholder requirements are reflected in schedules, risk registers and approvals.

Work alongside the stakeholder management and wider PMO teams, supporting general activities as needed.

Build effective relationships with client staff at all levels, from coordinators to executive sponsors.

Qualifications

10+ years in project management, PMO, consulting or stakeholder engagement, including 5+ years in a senior role, on major infrastructure, aviation, transportation, utility or public-sector capital programs.

Experience designing or running stakeholder engagement governance, planning and reporting across multiple projects and delivery teams.

Track record of executive-level reports and presentations built from multiple inputs.

Experience with airlines, government agencies, regulators or municipalities is a solid asset.

Exceptional writing skills: governance documents, contract language and briefing memos in precise, plain language.

Strong facilitation and relationship skills, including advising executive sponsors and influencing without direct authority.

University degree (or equivalent) in Engineering, Architecture, Planning, Public Administration, Business, Communications or a related field.

Proficient in MS Office and SharePoint is a requirement; Power BI or CRM experience is an asset.

Discretion with sensitive information.

Ability to obtain and maintain Transportation Security Clearance.

Additional Information What's in it for you...

100% covered health and dental benefits for you and your dependents (including paramedical services)

Health spending account, to top up expenses not covered in the benefits program

RRSP option with company matching

Annual learning and development budget

Access to a range of online learning tools, and support for career development and growth

Coverage of one professional membership or license fee per year, if directly related to your role

We believe in work-life balance, so you can recharge and take care of what matters most with vacation, flex and sick days

📌 Senior Project Manager (Toronto)
🏢 Turner & Townsend
📍 Toronto