Apply Disability Management expertise as a Quality Assurance Advisor at Pacific Blue Cross, working hybrid across office and home settings. This experienced position moves beyond daily claims adjudication into independent reviews, audits, and compliance evaluations. You will assess disability claims practices, identify risks and trends, and recommend improvements. The work supports training, performance management, compliance, and continuous improvement across operations. Key Responsibilities:

Conduct independent quality assurance reviews and claims file audits Evaluate claims practices for strengths, risks, and opportunities Identify trends and provide transparent recommendations from findings Partner with operational leaders on constructive practice improvements Coordinate internal and external audit reviews Requirements:

Disability Management certificate or related bachelor’s degree Five to eight years of related claims experience Three years managing complex disability claims as Case Manager Experience with STD, LTD, Life, and related claims Strong judgement, detail orientation, and independent prioritization Bring claims auditing, Disability Management, and compliance expertise to strengthen quality outcomes at Pacific Blue Cross.

📌 Disability Claims Quality Assurance Advisor (Burnaby)
🏢 Brainhunter Systems
📍 Burnaby