Location: This hybrid role requires 3 days in office at our Burnaby, BC office and 2 days remote per week.

Welcome to Specsavers – where we’re not just about eyecare and eyewear, but changing lives through better sight. Ranked the 5th Best Workplace in Canada and 12th globally by Great Place to Work, we’re proud of our optometrist-owned model that makes high-quality, eyecare and eyewear accessible to all Canadians.

Founded 40 years ago in the UK by visionary husband and wife optometry duo Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 270 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.

If you’re passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight.

What You’ll Do

Reporting to the Supply Chain Operations Manager, the Inventory & Data Administrator will provide first-class support for the Supply Chain team at our Support Office and Distribution Centre, located in the Vancouver area. The Inventory & Data administrator plays a key role in making sure that the Canadian Supply Chain team has visibility over their function and can move product through the Distribution Centre seamlessly. By delivering reporting, data administration, and inventory management support for the Canadian Supply Chain team at Specsavers Canada, you will be ensuring that we are able to provide the efficient and excellent service that our customers have come to expect.

Key Responsibilities

Data Analysis and Reporting

- Produce and maintain Supply Chain KPI and Inventory reports and distribute them to key stakeholders in the business.
- Develop and maintain Power BI dashboards and self-service reporting solutions for Supply Chain stakeholders.
- Identify opportunities to automate reporting and improve data management processes through Power Query, Excel, Power BI, and other tools.
- Produce and maintain ad-hoc supply chain reporting for use across the function.
- Maintenance of local Supply Chain data files.
- Assist with supply chain data analysis.
- Provide support to the Demand Planning Team through reporting processes.
- Providing other Supply Chain reporting as required.
- Validate and reconcile source files used for reporting, ensuring data accuracy, completeness, and consistency across systems.
- Investigate and resolve data quality issues in collaboration with business users, IT teams, and distribution centre personnel.

Operations Support

- Monitoring of daily order file loads and collaborating with fulfilment centre and the IT support team on resolution of load failures.
- Work alongside the fulfilment centre and the CS team to proactively monitor outstanding orders, arrangement of trials to customers if necessary and customer’s communications.
- Manage monthly products returns to vendors and fulfilment centre.
- Assist fulfilment centres and CS team with day-to-day order queries, cancellation, and address amendments.
- Review operational processes with a view to improving efficiencies.

Inventory Management Support Back-up

- Back up for the Supply Chain Administrator with Infor M3 maintenance responsibilities:
- Ensure accurate record keeping of shipping information, payments, and other relevant records.
- Prepare usage reports on a daily/weekly/monthly basis.
- Infor M3 (WMS system) SME responsible for maintenance of data within the WMS system.
- Working with the Product Team and Product Data Team to ensure integrity of local master data within WMS system.
- Assist with adding/removing SKUs from the WMS system and maintaining accurate data on Power Apps ordering platform.
- Work with fulfilment centre and IT to ensure product’s availability in the WMS system for fulfilment.
- Perform system testing as required.

What We’re Looking For

- 3+ years experience in an administrative, reporting or analytics role.
- Customer-focused and highly organized; genuinely enjoys answering questions and solving problems through an effective and creative approach.
- IT literate, with advanced knowledge of Microsoft Excel, Power-BI and Power Query, reporting and data handling skills.
- Demonstrated capacity to determine priorities, meet strict deadlines and effectively balance competing demands and the ability to work under pressure both indepe

📌 Inventory & Data Administrator (Delta)
🏢 Specsavers
📍 Delta