Work must be completed at the physical location. There is no option to work remotely.
Work setting
- Hospitality industry
- Hotel, motel, resort
Responsibilities
Tasks
- Investigate complaints and claims
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
Additional information Work conditions and physical capabilities
- Attention to detail
- Fast-paced workplace
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Dependability
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
📌 clerk, hotel front desk (Lethbridge)
🏢 Fairfield Inn u0026 Suites Lethbridge
📍 Lethbridge
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