Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply. The General Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met. They are responsible to coach and empower each team member's performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times. Prepare and manage the annual and monthly operating budget of the collision center. Deliver formal annual performance reviews and informal monthly performance reviews. Maintain a clean and organized repair facility at all times. Monitor all maintenance required for all shop equipment,



including the paint booth Provide training for all staff as necessary Open and close the facility daily as per established procedures. Manage all estimates to ensure labor mix is within established standards. Manage store capacity. Lead and manage all repair facility personnel. Attend training, information sessions and workshops recommended by Senior Leadership Team. Store CSI performance review and follow up within 24 hours. Post-Secondary Education or equivalent. Communicate clearly both verbally and in writing. Ability to motivate others utilizing effective coaching tools and management skills. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. #2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Voluntary Daily Pay option available Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment.

📌 Veteran General Manager (Canada)
🏢 Holdings
📍 Canada