Job Role : Desktop Senior Engineer

Location : Montreal, QB (Hybrid)

Experience: 08-18 + years of experience

Job Type : Full time Permanent

Salary range : CAD $110 K/Base+Benefits.

Desktop Engineer

Required Skills & Experience

Core Desktop Technologies

- 8+ years of End User Computing (EUC) and Desktop Support experience.
- Solid expertise supporting:

o Windows 10/11

o macOS o Microsoft 365

o Endpoint Computing Technologies o Virtual Desktop Infrastructure (VDI)

Endpoint Management

- Microsoft Intune
- Microsoft Endpoint Manager
- SCCM/MECM
- Active Directory
- Entra ID (Azure AD)
- Group Policy Administration

Virtual Desktop Technologies

- Azure Virtual Desktop (AVD)
- Citrix Virtual Apps & Desktops
- VMware Horizon
- Remote Desktop Services

Application Support

- Microsoft Office 365
- Outlook
- Teams
- VPN Clients
- Enterprise Business Applications
- Browser and Plugin Support

Infrastructure Knowledge

- Wi-Fi Connectivity
- LAN/WAN Fundamentals




- DNS and DHCP Basics
- Printing Services
- Authentication and Access Management
- Endpoint Security Controls

IT Service Management

- Incident Management
- Problem Management
- Request Fulfillment
- Knowledge Management
- Service Transition Support
- Change Management

Tools

- ServiceNow
- JIRA
- Microsoft Intune
- SCCM/MECM
- Active Directory
- PowerShell
- Microsoft 365 Admin Tools

Preferred Qualifications

- Experience supporting Banking and Financial Services environments.
- Expertise in large-scale desktop migrations and device refresh programs.
- Microsoft Modern Desktop Administrator certification.
- ITIL Foundation certification.
- Experience supporting global enterprise user communities.
- Knowledge of endpoint security and compliance requirements.

📌 Desktop Senior Engineer / Need Sr. candidates : Montreal, QB (Hybrid) (Toronto)
🏢 AceStack
📍 Toronto