About The Company

Canada Gold is a premier precious metals retailer and authorized distributor of the Royal Canadian Mint. Trusted by customers across Canada and the Pacific Northwest, we pride ourselves on delivering expert service, competitive value, and complete transparency. Driven by integrity and market expertise, we empower customers to buy and sell precious metals with confidence.

As a family-owned and operated business, we are proud to have one of the highest repeat and referral rates in the industry, which reflects the transparent and dependable service our customers rely on.

About The Role

We are seeking a full-time Human Resources Generalist to join our growing Human Resources team. This remote position is based on the West Coast and supports employees and managers across Canada Gold’s West Coast and U.S. operations. The role is hands-on with a strong emphasis on recruitment, alongside employee support, onboarding and offboarding, leave administration, HRIS management, benefits coordination, employee records, and general HR administration.

The HR Generalist will work closely with the Director, People and Culture, and the Human Resources team to ensure people processes are consistent, accurate, and responsive across our expanding organization. This position serves as an important first point of contact for employees and managers, addressing routine HR inquiries and escalating complex or sensitive matters appropriately.

As Canada

Gold continues to grow, this is an excellent opportunity for an HR professional who enjoys recruitment and desires broad exposure across the employee lifecycle.

Qualifications

- Diploma or degree in Human Resources, Business Administration, or a related field
- Demonstrated HR Generalist experience in recruitment, employee support, onboarding, leave administration, and employee records
- Experience recruiting and supporting employees across multiple locations
- Working knowledge of Canadian employment standards, privacy requirements, and general HR practices
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Ability to manage multiple priorities in a fast-paced, multi-location environment
- Experience working with HRIS, applicant tracking systems, spreadsheets, and workforce reporting
- Robust judgment and ability to recognize when escalation is necessary
- Professionalism and discretion in handling confidential employee information
- Practical, approachable, and service-oriented approach to employee and manager support
- Considered an asset:
- Professional HR designation or progress toward one
- Previous experience supporting retail or multi-location organizations
- Experience recruiting for both high-volume and specialized positions
- Experience with U.S. recruitment or HR practices
- Knowledge of U.S. employment practices

Responsibilities

- Manage full-cycle recruitment for retail and support positions across Canada and the U.S.
- Create job postings, source candidates, review applications, conduct candidate screening, and coordinate interviews
- Prepare approved offers and maintain accurate candidate tracking and recruitment reporting
- Provide day-to-day HR support to West Coast employees and managers, answering routine questions about policies, benefits, leaves, and HR processes
- Coordinate onboarding, orientation, probationary check-ins, and offboarding administration
- Apply established HR policies and assist employees and managers in understanding routine HR processes
- Process routine leave requests and maintain accurate leave records
- Coordinate accommodation and return-to-work documentation ensuring confidentiality and timely follow-up
- Coordinate benefits enrolment, employee changes, and payroll inputs with payroll and benefits partners
- Maintain accurate employee files, employment agreements, and HRIS records
- Process and maintain records related to hires, transfers, compensation changes, and employee departures
- Regularly review HRIS and employee information for accuracy and completeness
- Coordinate employee communications, training logistics, engagement activities, and workplace health and safety records
- Prepare routine HR reports related to headcount, recruitment, turnover, and attendance
- Identify opportunities to improve HR administrative processes and support HR initiatives
- Recognize and appropriately escalate complex employee relations, compliance, policy, or other higher-risk matters to the Director, People and Culture

Benefits

- Competitive full-time salary position ($65,000 - $75,000)
- Remote work environment based on the West Coast
- Hands-on experience supporting employees and managers across multiple locations
- Significant role in recruitment during Canada Gold’s continued expansion
- Exposure to both Canadian and U.S. recruitment and HR operations
- Opportunities to broaden experience across multiple areas of Human Resources
- Supportive HR team environment with ownership over work and professional development opportunities
- Opportunities for continued growth and advancement within the organization

Equal Opportunity We are proud to be an Equal Employment Opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by federal, state, or local law.

📌 Human Resources Generalist (Canada)
🏢 WIRAA
📍 Canada