Chatham-Kent Public Library (CKPL) has an opening for a permanent part time Library Assistant 2 in Blenheim and Merlin branches. The Library Assistant 2’s primary responsibility is to assist with the daily operations of the branch to provide information resources and services to CK communities. The Library Assistant 2 will be responsible for assisting with circulation services, reference assistance, reader’s advisory, community programming and outreach services, monitoring daily operations and reporting monthly site activities. Circulation: place holds and renew material; register and renew patrons, edit borrower records; check materials in and out; Collections maintenance: access returned materials; sort/prepare material for shelving; identify gaps in local collections; assist with assembling and shipping rotations to branches and deposit libraries Outreach and programming: assist with display and promotion of library resources and materials; assist with implementation of local programming; represent library at events and local organizations assist with online catalogues, library website, online accounts, computer stations, microform machines, photocopiers/printers/scanners, mobile devises, wireless access Assist with the collection of monthly statistics and reporting Actively participate in Municipal and Library training Follow standard policies, procedures and practices Handle telephone and email inquiries in a professional and timely manner, directing patrons to appropriate staff and resources as required Assist with monitoring cleaning and office supplies and request replacements when needed Demonstrate the Library’s mission, vision and values through day-to-day activities. At minimum, a two-year diploma from a recognized and accredited post-secondary institution, or an equivalent combination of education and experience.
Minimum two years public service experience preferred Ability to communicate with the public, staff and administration in a clear, friendly and effective manner that encourages dialogue and interaction Demonstrated excellent customer service skills, exhibiting courtesy, sensitivity and responsiveness in behaviour and tone when interacting with patrons and staff Awareness of Library resources and services Proficient in the use of integrated library systems for circulation and cataloguing functions Strong computer skills, specifically Microsoft Office (Word, Excel, PowerPoint, Outlook) (or other similar software program) Experience working in a school or other library environment an asset Experience working with people of all ages, backgrounds and experiences an asset Experience working in a customer service setting an asset (e.g. working in a team environment, providing tours and orientation, face-to-face, and handling complaints) Experience organizing and delivering library programs an asset (e.g. preschool/story time; adult focused programs; computer/technical instructions; Experience with community-based programming an asset; preferably in an educational, recreational or social services environment Experience with marketing and promotion of resources and services an asset Experience with library circulation processes and procedures, reader's advisory, and reference and research an asset Experience in classifying documents (alphabetical, numerical, alphanumerical) an asset Experience searching the internet, in order to answer basic queries from library customers is an asset Experience with mobile technology, and training customer on mobile technology an asset Experience using Library virtual services (e.g. hoopla, Libby/OverDrive) an asset Preference given to candidates who have an EXCEL (OLS program) certificate or other library related courses This position works weekday, afternoon, evening and weekend hours This position requires the ability to travel to various library branches and outreach locations throughout Chatham-Kent, including travel between multiple locations during the same workday. Travel may be required during the morning, afternoon or evening, depending on operational needs. A background check may include the following: education/certification verification and employment reference check. Bending: frequent stooping, twisting, kneeling, crouching, squatting (4.05 to 13.64 kgs or 10 to 30 lbs) (retrieving items, programming, shelving materials, processing materials) Walking: constant walking on level surface (movement around library) Reaching: constant handling (up to 4.05 kgs or 10 lbs) (books, binders, supplies, shelving material, circulating/processing material) work outside/outreach) features on the computer) This permanent part-time position has a starting wage of $27.26 and will receive 15% in lieu of benefits upon completion of a 300

working hours
probationary period, as per the CUPE 12.2 collective agreement. This position will receive vacation and statutory benefit

📌 Library Clerk (Canada)
🏢 Municipality of Chatham-Kent
📍 Canada