For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. The Temporary Talent Acquisition Coordinator provides high-volume administrative and data-processing support for seasonal and temporary hiring activities. Working within documented procedures, established service standards and defined Workday and ServiceNow workflows, the position receives and reviews hiring requests, enters and maintains accurate information, processes routine hiring transactions, monitors assigned tasks and tickets, and follows up to obtain missing information. The Temporary Talent Acquisition Coordinator identifies and escalates exceptions, system issues, policy questions and complex cases to the appropriate Talent Acquisition or Human Resources team member. This is a temporary, transactional coordination position. It does not independently make candidate-selection or hiring decisions, provide HR policy interpretation, configure systems, or hold responsibility for recruitment strategy, workforce planning or program governance. The incumbent performs the following principal responsibilities within the scope of assigned seasonal hiring activities. ServiceNow intake and ticket administration :



Review assigned ServiceNow requests for completeness, confirm that required information and supporting documentation have been submitted, update ticket status and record processing notes in accordance with established procedures. Workday data entry : Enter and update candidate, worker, position, job, organizational and hiring information in Workday using approved source information and defined process instructions. Process routine seasonal and temporary hiring transactions through the required Workday steps and monitor transactions until completion or handoff. Data validation: Compare information across ServiceNow, Workday, approved templates and supporting documents; Work queue monitoring: Monitor assigned ServiceNow tickets, Workday inbox items and other approved work queues; confirm receipt of required documents and acknowledgements without determining their legal or policy sufficiency. Communication and follow-up: Contact hiring managers, HR representatives, candidates or designated internal partners to request missing information, clarify routine administrative details and provide standard status updates. Document and promptly elevate system errors, duplicate records, process exceptions, conflicting information, overdue dependencies and questions requiring policy interpretation or decision-making.



Handle candidate and employee information securely and complete all work in accordance with privacy requirements, records-management practices, organizational policies and assigned system access. The incumbent may perform other closely related administrative duties that are consistent with the temporary nature and evaluated scope of the position. Talent Acquisition Coordinators Talent Acquisition leadership Human Resources Business Partners Human Resources Service Centre and HR Operations Other partners supporting the seasonal hiring initiative Candidates and new hires, primarily for routine information collection and status communication Technical Responsibilities ~ Uses Workday, ServiceNow, Microsoft 365 and approved tracking tools within assigned security permissions. Completion of post-secondary education in Human Resources, business administration, office administration or a related discipline is preferred. An equivalent combination of education, training and relevant experience may be considered. Previous experience in data entry, administration, Human Resources, recruitment coordination, customer service or high-volume transaction processing. Experience working with confidential personal or employment information. Experience using Workday and ServiceNow is an asset; training may be provided. Familiarity with seasonal or high-volume hiring environments is an asset. General understanding of recruitment or employee-data processes is beneficial but does not replace the requirement to follow established procedures. Required Technical Skills Accurate and effective keyboarding and data-entry skills. Proficiency with Microsoft Outlook, Word, Excel and Teams. Ability to learn and navigate Workday, ServiceNow and related digital tools. Ability to compare informati

📌 Intern - Talent Acquisition Sourcer (Canada)
🏢 Salvationarmy
📍 Canada