Ventri Door Technologies is committed to providing our customers with the highest quality products and services available today, and we believe that commitment begins with hiring the best people. The Service Manager will lead the Service Technicians for the branch and will work as a team with the sister branches. Exceed customers' expectations by providing timely, reliable, and professional service to become the point of contact for London and surrounding area. ~ Maintain regular contact with existing customers to ensure realization of customers' expectations. ~ Field incoming customer inquiries for preventive maintenance, repairs, and new installations. Provide customers with new quotes for overhead door and automatic door related products. Schedule all assigned training sessions and confirm they are completed promptly. Oversee the accuracy and submission of technician hours for payroll processing. Develop and nurture strong working relationships within the Ventri team and our customers. 2-3 years of scheduling or dispatch experience, preferably with experience working within a door and access control workplace. ~ able to work with limited supervision. Experience working with customers and showcasing excellent written and spoken communication skills. Strong desire for personal improvement and growth. Experience in any of the following *an asset Automatic doors and controls Access control and cameras Competitive wages Dialogue Health Care: Employee and Family Assistance Program Corporate Discount Program Years of Service Rewards Fundraising Initiatives for Local Charity Partners Ventri Door Technologiesprovides accommodations to job applicants with disabilities throughout the hiring process. If a job applicant requires an accommodation during the application process or through the selection process, the hiring manager and the Manager of Human Resources will work with the applicant to meet the job applicant's accommodation needs. As part of our recruitment process, we use AI-enabled tools during the initial phone screening stage to help screen and assess applicants. This helps us focus on your relevant skills and experience, streamline scheduling, and move qualified candidates forward faster. Please note, a hiring manager always reviews the results of the phone screen and makes the final decision regarding the applicant's candidacy. #

📌 Service Manager (Canada)
🏢 Ventri Door Technologies
📍 Canada