Every day, something extraordinary happens in the skies above Nunavik. At Air Inuit, we’re not just flying planes, we’re connecting communities, delivering essentials, and making a meaningful impact. We’re looking for dedicated individuals ready to take their careers to recent heights. If you're driven by purpose and motivated by challenge, your journey starts here.

ABOUT US

Since 1978, Air Inuit is more than just an airline, it is a lifeline. Born from the vision and resilience of the Inuit of Nunavik, and proudly owned through the Makivvik Corporation, Air Inuit has connected communities across the vast, breathtaking expanse of Northern Quebec and beyond. Air Inuit’s aircraft have sailed through some of the world’s most challenging skies, 24 hours a day, 365 days a year.

From the versatile Twin Otter to the powerful Boeing 737-800NG, a fleet of over 35 aircraft carries not just passengers and cargo, but stories, hopes, and essential services to the people of the Nunavik. Behind every flight is a team of over 1,300 dedicated professionals and each one committed to a shared mission: to operate with safety, reliability, and heart. Air Inuit is more than transportation, it’s a symbol of self-determination, a bridge between tradition and progress, and a testament to what’s possible when a community takes flight together.

ROLE OVERVIEW

Safety and connecting communities are the foundation of Air Inuit. The Airline Quality Assurance Specialist plays a critical role in supporting our commitment to safety, regulatory compliance, and operational excellence. Working collaboratively with the Flight Operations and Integrated Management System (IMS) departments, this position is responsible for monitoring compliance with company policies, Transport Canada regulations, and industry standards. Through audits, inspections, investigations, data analysis, and continuous improvement initiatives, the Airline Quality Assurance Specialist helps ensure the integrity, effectiveness, and ongoing enhancement of Air Inuit's safety and operational management systems.

THE ROLE IN DEPTH

- Support the administration and continuous improvement of Air Inuit's Integrated Management System (IMS).
- Assist the Safety Management System Director to establish a quality assurance program that covers all functions defined within the Flight Operations Manual to ensure effectiveness, quality and safety;
- Plan, coordinate, conduct, and monitor internal audits in accordance with the IMS audit program.
- Ensure compliance with Transport Canada regulations, company policies, procedures, and industry best practices.
- Monitor corrective and preventive actions resulting from audits, inspections, occurrences, and safety investigations.
- Assist departments in identifying compliance gaps, operational risks, and improvement opportunities.
- Conduct trend analysis of safety, quality, and operational performance data to identify emerging risks and areas for improvement.
- Prepare audit reports, findings, corrective action requests, and management summaries.
- Support regulatory inspections and external audits conducted by Transport Canada, BARS, and other regulatory bodies.
- Maintain quality assurance records, audit documentation, and compliance tracking systems.
- Collaborate with operational departments to develop, implement, and monitor corrective action plans.
- Assist in reviewing and maintaining company manuals, policies, procedures, and operational documentation.
- Support safety investigations and root cause analyses as required.
- Provide guidance and awareness training on quality assurance, compliance, and IMS processes.
- Participate in safety committees, working groups, and continuous improvement initiatives.
- Monitor key performance indicators (KPIs) related to safety, compliance, and quality assurance.
- Promote a positive safety culture and continuous improvement mindset throughout the organization.
- Support the team and department according to operational needs.

WHAT SETS YOU APART

- Post-secondary education in Aviation, Quality Assurance, Safety Management, Business Administration, or a related field, or an equivalent combination of education and experience.
- Minimum 5 years of experience in aviation operations, quality assurance, safety, compliance, or a related role.
- Knowledge of Canadian Aviation Regulations (CARs), Transport Canada requirements, and industry best practices.
- Understanding of Safety Management Systems (SMS), Integrated Management Systems (IMS), and quality assurance principles.
- Experience conducting audits, inspections, investigations, or compliance reviews.
- Robust analytical, problem-solving, and root cause analysis skills.
- Experience preparing reports, managing corr

📌 Flight Ops Quality Assurance Specialist (Montreal)
🏢 Air Inuit
📍 Montreal