## Planning SupervisorApply: Hybrid: Toronto, Ontario, Canada: Full time: Posted Today: R16967Agency:PHdJob Function:MediaJob Subfunction:Media Planning and Buying

Job Description
Position Summary: We are looking for a hands-on, support-focused supervisor who enables the team by running day-to-day media planning, delivery and operational workflows.

This role maintains direct people management of a small team but is primarily responsible for execution, quality assurance, and operational support.

Key responsibilities
* Strategy delivery, operational delivery & execution + Develop strategies and annual plans into actionable, channel‐agnostic planning and activation roadmaps with the team. + Develop tactical media mixes; ensure alignment with direct report. + Manage daily workflows, tasking, and priorities to ensure campaign planning and activation are delivered on time and to quality standards. + Translate account plans and direction into actionable schedules and task lists for the team. + Step into hands-on campaign execution (planning, trafficking, QA, optimization) to resolve issues or deliver priority activations.
* Thought leadership & innovation + Operationalize the defined innovation agenda + Build and maintain an "innovation radar" log of emerging platforms, formats, partner capabilities and regulatory developments for review. + Run experiments end-to-end (test setup, measurement QA, results capture) and produce concise findings that map back to client KPIs and scalability considerations. + Prepare client-facing operational content (test summaries, implementation playbooks, execution timelines) and support creation of POVs or proposals. + Coach team on recent tools, workflows and testing disciplines to make innovation operational and repeatable — escalating strategic implications as needed.



+ Support pilot prioritization by providing practical feasibility assessments, resourcing needs and risk mitigation plans.
* Day-to-day account management (detailed) + Act as the primary day-to-day contact for clients on assigned accounts + Manage meeting cadence: prepare agendas, run weekly operational check-ins, capture decisions and action items, and distribute timely minutes. + Own status reporting + Intake and manage briefs/change requests: validate requirements, coordinate resourcing, set timelines and ensure accurate routing for approvals. + Maintain a risk & issues log for each account; drive remediation plans and escalate unresolved/high-impact issues to direct report + Oversee creative/asset handoffs and trafficking timelines; confirm creatives are delivered to spec and on schedule. + Coordinate approvals and sign-offs with clients and internal teams to protect timelines and deliverable scope. + Track and manage delivery SLAs, turnarounds and escalation paths; proactively recommend contingency options when timelines slip. + Support client onboarding and new campaign launches + Ensure all account documentation is current and accessible. + Assist with client invoicing checkpoints, budget reconciliations and billing queries; flag financial variances.
* People management & team support + Supervise and coach a small team: run regular 1:1s, provide performance feedback, manage scheduling and workload balance.



+ Own onboarding for new hires and ensure team members have the operational training and resources they need. + Prepare input for performance reviews and career development plans
* Quality assurance & process execution + Maintain and apply QA checklists, briefing standards and delivery governance to reduce errors and rework. + Identify operational friction and propose practical fixes; implement approved process updates to improve consistency and throughput.
* Measurement & optimization support + Implement agreed measurement approaches (attribution, A/B tests, reporting frameworks) and produce clear, actionable campaign reports. + Execute in-market optimizations and reallocation recommendations under the Associate Director's guidance. + Produce post-campaign analyses and capture learnings for reuse by the team.
* Stakeholder coordination & client support + Serve as the primary day-to-day operational contact for internal partners to keep execution moving. + Prepare routine status updates, operational dashboards and campaign health reports + Support client calls and presentations with operational briefings and material; escalate strategic or high-risk issues.
* Commercial, vendor & administrative support + Monitor campaign pacing and budget status; flag risks and variances + Coordinate with vendors and partners (DSPs, publishers, data providers, production) to meet SLAs and resolve operational issues. + Oversee trafficking, invoicing checkpoints and required documentation to minimize disputes.
* Support for innovation & new business + Contribute to pilots and proofs of concept by executing tests, capturing results and operationalizing repeatable steps as directed. + Support pitches and RF

📌 Planning Supervisor (Toronto)
🏢 Interpublic
📍 Toronto